Fucking Dominos not delivering

[HolditFinger]

Okay, this is fucking WAR.
I placed an order to Dominos in my local town last night (it was only chicken and within my syns, SW people) but it never turned up. I did the online tracker, an hour came and went. After an hour and a half I gave up and went to bed. HANGRY.

So, as you do, I wrote about it on their page. Though I left off the bit about 'chicken strippers' and the mental image of plucked hens with nipple tassels dancing around poles...though if they don't respond this time, maybe I'll unleash the filth.)

I even included screen shots of my order and the tracker. Still no response. I used to work for these people. They forget I still have head office stored on my phone and a direct line to Ewan, the regional manager. My patience is wearing thin. So tonight, I sent this. And I absolutely will carry it out and more.

First email last night:

Hello
I placed an order last night which never arrived. Please see attached confirmation order and tracker screenshot. I'd like a refund thanks.

2nd email tonight:
Hello

Since you haven't seen fit to bother replying to my earlier post about food ordered and not delivered, complete with attached order email and the tracker screenshot in comments, I shall try again.

I didn't receive my food. I gave up waiting after an hour and a half and went to bed. I want a refund.

I feel it's only fair to let you know that my posts to this page are being published not only on my blog and personal author page, but numerous forums which I'm a member of too. Your notoriety isn't restricted to locality. To date, 32,000 followers of my own site are following this with glee. No doubt the Mail will pick it up soon (if I forward it to my personal contact there) since I'm about to publish it on Mumsnet.

If I don't receive a response by tomorrow morning, then tomorrow I shall ring head office and air my grievance. Since I used to work for your store, I still have the number. Good old Ewan.

Failing that, I shall come in personally and complain loudly for a VERY long time during one of your busiest collection times. Again, I know when those are (see above.)

You can either reply to me as any reasonable business would, or the shit can hit the fan. The ball is in your court now.

I'm not being unreasonable, am I?
Any further suggestions from you awesome nest of vipers ladies would be much appreciated.

Why didn't you just phone after an hour? that's my cut off unless they specifically say it'll be longer.

Did you ring the branch you were having the delivery from?

Why didn't you just ring the store last night? Bit fucking dramatic splashing it all over the internet.

I tried. No answer.

You did phone the store and actually speak to them first, right?!

You lost me when you said you ordered chicken from a pizza place

Oops, cross-post!

Have you tried to ring them today?

Mumsnet Alchemy.....the ability to turn a molehill into a mountain.

highalert
Yes, I guess it is a little over dramatic. But it's £10 I won't see again and I was hangry.

No way would I have gone to bed without ringing until someone answered.

I've always found Dominoes very easy to deal with,

biscusting I don't like pizza. Not a cheese fan. Why should that matter?

Don't they have a minimum delivery order? chicken strips are probably below that. Did you phone? Online order? Did you pay befor hand? Likely explanation is it wasn't worth their while.

You are over reacting. Just go into the store and explain that you need a refund. It's hardly life or death is it.

Jeez.. it's only pizza.. why such dramatics? It's a mistake. Make some toast, go to bed and start behaving like a normal human being.. I really don't get the compensation culture these days.. FFS

Now if they had failed to deliver the hot cookies,you might have a point.

You need to exhaust all normal methods of complaint before you go to head office or you'll just just like a prat.

I get your anger but you've come across like one of the most twatty of customers, who I'm sure you've had to deal with seeing as how you worked there. As soon as someone name drops I tend to lose respect for them.

You and everyone else. Bit melodramatic??? Poor Ewan... has a rather threatening undertone considering.... just sounds like after something.

We still love you dominos....

Molehills and mountains...Christ on a bike. I spent a tenner of my £100 a month a treat that didn't freaking turn up.

That's one tenth of my fun money gone with the store seemingly not giving a crap. It's not like I can afford to wipe my arse on ten pound notes

And by 'normal methods of complaint' I don't mean threaten them with the Daily Mail!!

I can't understand why people got to FB or Twitter straight away.