Mumsnet's Talk Guidelines
Mumsnet Talk is not a pre-moderated forum. Our policy is to keep intervention to a minimum and let the conversation flow. That said, we're also here to make parents' lives easier, so where necessary, we will use our discretion to delete posts (or ban posters) if it seems to us that doing so is in keeping with this aim.
We do have a few forum rules to make sure we keep Talk a good place to hang out:
- No personal attacks
- No posts that break the law, including hate speech of any kind
- No trolling, misleading or deliberately inflammatory behaviour
- No trollhunting
- No spamming
You can report any of the above to us using the report button above each post.
Our statement on the moderation of transgender and gender-critical issues is here.
Remember, we do not pre-moderate posts. We rely on our members to let us know about any posts that break our Guidelines.
General Ps and Qs
We'd appreciate it if you could use the same courtesy when posting messages on Talk as you would use when speaking to someone face to face. Please do bear in mind how difficult this parenting business can be, and if there's one thing all of us could do with, it's some moral support.
As we mentioned, we like to let the conversation flow so we don't have too many rules. This means our mods often make difficult decisions based on context, tone and circumstance - please respect their decisions and treat them civilly.
We're all for freedom of speech. That said, we'll remove posts we consider to contain personal attacks, to break the law and/or to be obscene, racist, sexist, disablist, ageist, homophobic or transphobic, once they are brought to our attention. We will also delete any posts that we think are just seriously unpleasant (please note that any subsequent posts repeating the words in the deleted post may be deleted, too).
If a whole thread is deleted, please don't start a new one repeating and/or rehashing everything that's been deleted. Most Mumsnetters consider that to be very bad manners - and, of course, it's highly likely that the new thread will be deleted, too.
Swearwords and offensive language
It's not our policy to delete swearwords (we're all adults, after all) but we do draw the line at obscenity, racist, ageist, disablist, homophobic or transphobic language, and wording that is truly awful.
Posting links and spamming
We have no problem with people posting the odd link to other sites/blogs that other posters might find useful or interesting. But we'll delete anyone's attempts to spam the boards with links, as a way of promoting their own product, services, survey or e-petition, as it annoys our members.
If you'd like to know more about promoting your product on Mumsnet, please read about our advertising opportunities and have a look at the many free listings opportunities on Mumsnet Local. If you'd like folks to know about an e-petition, you can post on our petitions Noticeboard.
We only allow fundraising for registered charities to be promoted on our Talk boards - and these threads should be posted on the charities noticeboard. This is in the interest of protecting our users as we aren't able to vouch for or endorse individuals running crowdfunding campaigns or anything along those lines.
Deleting a thread you have started
We don't generally delete whole threads; it's frustrating for those who've taken the time to write responses to see them removed. That said, we're here to make people's lives easier, so if you have a pressing reason for wanting a thread you started to be deleted, please report it to us and we'll take a look.
Trolls and troublemakers
As we hope you've already found out, the vast majority of Mumsnet discussions are genuinely informative, supportive and friendly (even when we all disagree with each other!) but, from time to time, we are visited by trolls, for whom friendly supportive chat is definitely not on the agenda.
If you suspect someone of being a troll, please don't trollhunt (accuse them publicly on the discussion thread). If you're wrong, you could cause untold hurt; if you're right, you'll merely be giving them the kind of attention they're after.
Instead, report your suspicions to us and we'll check them out.
Please bear in mind that we'd rather err on the side of being taken in than of accusing a genuine poster who's in need of support of being a troll. For more on this, do have a read of our separate policy on trolls and troublemakers.
A note about disclosures of abuse
We urge all our members to point anyone disclosing abuse to the appropriate authorities and/or seek professional support and advice in real life. We have a directory of suitable organisations here. We may also, where appropriate, post on the relevant discussion thread and link to these resources ourselves.