Fucking Dominos not delivering

[HolditFinger]

Okay, this is fucking WAR.
I placed an order to Dominos in my local town last night (it was only chicken and within my syns, SW people) but it never turned up. I did the online tracker, an hour came and went. After an hour and a half I gave up and went to bed. HANGRY.

So, as you do, I wrote about it on their page. Though I left off the bit about 'chicken strippers' and the mental image of plucked hens with nipple tassels dancing around poles...though if they don't respond this time, maybe I'll unleash the filth.)

I even included screen shots of my order and the tracker. Still no response. I used to work for these people. They forget I still have head office stored on my phone and a direct line to Ewan, the regional manager. My patience is wearing thin. So tonight, I sent this. And I absolutely will carry it out and more.

First email last night:

Hello
I placed an order last night which never arrived. Please see attached confirmation order and tracker screenshot. I'd like a refund thanks.

2nd email tonight:
Hello

Since you haven't seen fit to bother replying to my earlier post about food ordered and not delivered, complete with attached order email and the tracker screenshot in comments, I shall try again.

I didn't receive my food. I gave up waiting after an hour and a half and went to bed. I want a refund.

I feel it's only fair to let you know that my posts to this page are being published not only on my blog and personal author page, but numerous forums which I'm a member of too. Your notoriety isn't restricted to locality. To date, 32,000 followers of my own site are following this with glee. No doubt the Mail will pick it up soon (if I forward it to my personal contact there) since I'm about to publish it on Mumsnet.

If I don't receive a response by tomorrow morning, then tomorrow I shall ring head office and air my grievance. Since I used to work for your store, I still have the number. Good old Ewan.

Failing that, I shall come in personally and complain loudly for a VERY long time during one of your busiest collection times. Again, I know when those are (see above.)

You can either reply to me as any reasonable business would, or the shit can hit the fan. The ball is in your court now.

I'm not being unreasonable, am I?
Any further suggestions from you awesome nest of vipers ladies would be much appreciated.

So you still haven't commented as ex-staff how your order was under the minimum amount required for delivery and it would have notified you that you'd need to collect the order! Any comment?

It wasn't under the min amount. I ordered two lots of chicken strippers plus lots of dips.

As an ex employee, do you really think anyone would be that thick? 😳

We've never had a problem with Dominos customer service, they didn't have the pizza we ordered a few days ago and they gave us a free pizza as a way of apology, we weren't complaining the pizza they delivere was tasty and we got a free one the following week.

Chicken strippers?

Having worked in complaints, nothing makes me laugh more than 'I'm putting this on my blog!" Apart from maybe the idea that the Mail would pick up a thread about a £10 chicken order gone astray.

Honestly, OP, just ring them or go down there! Of course you want your money back but this is a major overreaction.

YANBU it's not very classy for them not to reply. The money isn't the issue tbh it's the fact that they're now ignoring you!
I found a massive gross hair in my pizza once, they wouldn't reply to my emails either. Personally I let it go but only because I was too lazy to actually chase it, I'm glad you are chasing them up. It's annoying that they could just not deliver ?! And now to ignore you. Strange.

pax funny shit!!

It is very rude and ott. No need for that at all. All you needed to do was try to speak to them when the order didn't arrive. Failing that, you could have phoned this morning when they opened and explained what happened.

Paxillin😊

Since I'm so obviously a dickhead and a drama- llama over ten quid, I'll bugger off and leave y'all to it.

OP must say I would have done the same and would not drop it!

I ordered Dominos tonight. It turned up within 25 minutes and was delicious

misses the point

I did once order a pizza from elsewhere which never arrived. We ordered it online shortly before their closing time and the order was accepted. However it didn't arrive and when we tried to phone, they were already closed - as was every other takeaway by that time. Luckily it was cash on delivery so we didn't lose any money. Went to bed starving and angry so I can see why you're pissed off!

Finger, I know we have all had a laugh tonight, but you definitely do have a point!! No one likes to be screwed over!!! It's horrible!!

Go to the takeaway, get your money back and live your life!! 👍👍

I didn't think dominos will driver sides with out a pizza?

God, I detest the word 'hangry'.

Why were your followers gleefully awaiting the next instalment? Surely the only parts of your story before that were 'chicken ordered, chicken didn't arrive'?

Driver? Deliver!

I have a blog.

I would never, ever, ever in a million years put anything along the lines of "my followers will read about this"/"I'll mention this in my blog" in a letter of complaint. Cringe cringe cringe.

Are your sure they deliver sides without a pizza? Lots of pizza places don't.

Are you 'hangry' again tonight OP? Maybe you should step away from the keyboard for a while, you presumably know enough about AIBU to know you'll get responses based on your OP from people who haven't RTFT. And breathe...

Hangry and portmanteau, thanks OP (and my love of pizza that made me click) I've learned two new words.

Yes it's annoying when something like this happens however your reaction is totally ridiculous and OTT. You must be a delight to deal with. Just stop for a minute, think about what has happened in London tonight and get this into perspective

Won't someone think of poor Ewan, getting dragged into chicken stripper-gate. And on a weekend too.

Sorry OP but your email is outrageous. However, I would be pissed off about no food and even more pissed off at being ignored. Just ring the shop though and tell them you have Ewan's number if they don't play ball