Fucking Dominos not delivering

[HolditFinger]

Okay, this is fucking WAR.
I placed an order to Dominos in my local town last night (it was only chicken and within my syns, SW people) but it never turned up. I did the online tracker, an hour came and went. After an hour and a half I gave up and went to bed. HANGRY.

So, as you do, I wrote about it on their page. Though I left off the bit about 'chicken strippers' and the mental image of plucked hens with nipple tassels dancing around poles...though if they don't respond this time, maybe I'll unleash the filth.)

I even included screen shots of my order and the tracker. Still no response. I used to work for these people. They forget I still have head office stored on my phone and a direct line to Ewan, the regional manager. My patience is wearing thin. So tonight, I sent this. And I absolutely will carry it out and more.

First email last night:

Hello
I placed an order last night which never arrived. Please see attached confirmation order and tracker screenshot. I'd like a refund thanks.

2nd email tonight:
Hello

Since you haven't seen fit to bother replying to my earlier post about food ordered and not delivered, complete with attached order email and the tracker screenshot in comments, I shall try again.

I didn't receive my food. I gave up waiting after an hour and a half and went to bed. I want a refund.

I feel it's only fair to let you know that my posts to this page are being published not only on my blog and personal author page, but numerous forums which I'm a member of too. Your notoriety isn't restricted to locality. To date, 32,000 followers of my own site are following this with glee. No doubt the Mail will pick it up soon (if I forward it to my personal contact there) since I'm about to publish it on Mumsnet.

If I don't receive a response by tomorrow morning, then tomorrow I shall ring head office and air my grievance. Since I used to work for your store, I still have the number. Good old Ewan.

Failing that, I shall come in personally and complain loudly for a VERY long time during one of your busiest collection times. Again, I know when those are (see above.)

You can either reply to me as any reasonable business would, or the shit can hit the fan. The ball is in your court now.

I'm not being unreasonable, am I?
Any further suggestions from you awesome nest of vipers ladies would be much appreciated.

Oops sorry. OP my dis has Aspergers and now this makes more sense. But hey to all of you that want to carry on taking the piss at least have the decency to RTFT because if you don't you look a bit fucking silly yourselves.

Oops again - DS not Dis. Bloody phone.

@HoldBackTheRain couldn't have put it better myself!

JammyGem

Whileweareonthesubject Are you serious?! That's fucking awful!

Yes, absolutely serious. It was around 15 years ago now. Local paper made a huge deal of it, petitions, the lot. Domino's HQ wouldn't budge. So we haven't used them since. Even when DC was at university, he refused to use them.
When dcs were very young, so around 20 years ago, do and DC were on their way home from the newsagents when they witnessed a milkman get mugged for his takings. DH ran home, called the police and then called the dairy to let them know. He gave a statement and was called as a witness when they went to court. The dairy in that case also made the milkman pay back the takings that were stolen. Another reason for me not to buy my milk from the milkman. There are some rubbish companies out there.

YABU on attitude alone. Dick customer at its finest.

This thread is really mean. She's admitted she was BU and explained her condition makes it hard for her to judge this stuff. I hope she hasn't been reading all these cruel replies

Head office...got a voucher.

Sorry but YADNBU - you paid for something you didn't get. I don't understand the backlash. Fuck Ewan!

The OP is not unreasonable to want a refund.
The OP was unreasonable in her reaction.

Having aspergers helps explain the wild emotional overreaction here but it should never be used as an excuse for extremely rude behaviour. Once OP realised she was wrong to have been so rude to people she should have requested the thread be removed.

Check that it was delivery not collection and met the criteria for delivery. If it does then you'll u can get your money back. I would have rung last night persistently enough for them to answer. Try calling again today and if they don't answer then take it further. On a Sunday they won't be answering irate customer emails I don't imagine so try again tomorrow.

It's just chicken. I can't get enthused over pizza place chicken.

Ginger agree that aspergers isn't an excuse for rude behaviour but why should OP ask for it to be removed - she's already acknowledged the email was a bad idea. If people bothered to RTFT they would see that.

Archie aren't some people a PITA. Being on MN has made me realise I really don't think I'm a people person

Holdback I am not a people person at all and mumsnet has confirmed this for me too! I've even been THAT person in a supermarket that's said "urgh ~mutters under breath~" at people that have been PITA.

Sounds like OP wants 15 mins of fame ...

To be fair to the OP re the blog threat. I did once create a blog purely to document the exceptionally poor service I received from a tailors regarding a bespoke suit.
I didn't tell them about it though. I posted it on a forum for people who are into bespoke tailoring.
Eventually someone researching the tailor saw it and told the tailoring firm who finally gave me a refund in return for the Blog's deletion.
I am autistic too. Maybe we just like a moany blog.

ArchieStar we could be long lost twins!