Fucking Dominos not delivering

[HolditFinger]

Okay, this is fucking WAR.
I placed an order to Dominos in my local town last night (it was only chicken and within my syns, SW people) but it never turned up. I did the online tracker, an hour came and went. After an hour and a half I gave up and went to bed. HANGRY.

So, as you do, I wrote about it on their page. Though I left off the bit about 'chicken strippers' and the mental image of plucked hens with nipple tassels dancing around poles...though if they don't respond this time, maybe I'll unleash the filth.)

I even included screen shots of my order and the tracker. Still no response. I used to work for these people. They forget I still have head office stored on my phone and a direct line to Ewan, the regional manager. My patience is wearing thin. So tonight, I sent this. And I absolutely will carry it out and more.

First email last night:

Hello
I placed an order last night which never arrived. Please see attached confirmation order and tracker screenshot. I'd like a refund thanks.

2nd email tonight:
Hello

Since you haven't seen fit to bother replying to my earlier post about food ordered and not delivered, complete with attached order email and the tracker screenshot in comments, I shall try again.

I didn't receive my food. I gave up waiting after an hour and a half and went to bed. I want a refund.

I feel it's only fair to let you know that my posts to this page are being published not only on my blog and personal author page, but numerous forums which I'm a member of too. Your notoriety isn't restricted to locality. To date, 32,000 followers of my own site are following this with glee. No doubt the Mail will pick it up soon (if I forward it to my personal contact there) since I'm about to publish it on Mumsnet.

If I don't receive a response by tomorrow morning, then tomorrow I shall ring head office and air my grievance. Since I used to work for your store, I still have the number. Good old Ewan.

Failing that, I shall come in personally and complain loudly for a VERY long time during one of your busiest collection times. Again, I know when those are (see above.)

You can either reply to me as any reasonable business would, or the shit can hit the fan. The ball is in your court now.

I'm not being unreasonable, am I?
Any further suggestions from you awesome nest of vipers ladies would be much appreciated.

OhSoggyBiscuit
Oh noes! £10 of your £100 treat money! I get about £20 shy of that per WEEK total and I don't kick up a almighty fuss online when Domino's fail to deliver my chicken strips confused

Well, I'd be even more pissed off if I were you

Caulkhead, yes, the money came out of my account. Btw, thank you to all the supportive posters.

Yep agree a wasted £10 is annoying, as is their lack of response. But definitely don't send any more stuff like that. Also 32,000 people are following with glee?! Really?! (They're really not).

Do you in fact work for Pappa Johns and are doing a slur campaign against Dominoes.

We have Pizza wars around here,.

Please tell me this is all a joke and you're a troll?

I'd say don't feed the troll, but we'd just end up with a load of threatening emails, a mention in front of your glee-filled 35,000 followers and a daily mail article

Well, you're probably right. They're almost certainly watching with horrified curiosity as I make yet another horrific social fuck up. But it seems to keep people entertained, so upsides and all that.

Have you been practising your Daily Mail sad face?

I'm part of a fb group that is "angry people holding things". Can you pose with an empty plate when you go to the local press so it ends up on that group? Thanks.

Jesus wept, where did the OP say it was a matter of life or death?!!

highalert

God no. After working for D's I'd never work for another pizza company again. I'd rather go back to managing complaints for an East Anglian train company (and that was horrific enough) than deal with that again.

.

YY (H)Angry people in local newspapers on FB is hilarious. Lots of sad faces.

£10 is below the minimum for delivery.

Christ on a bike, I'm not a fucking troll. I've been here 4 years now without incident.

I once sat here with 2 hungry kids as they wew having dominos as a treat. After an hour and no update on delivery we double checked and realised the online order had defaulted to collect. Did you check this op before your major rant? Envisage an arkward moment

www.thepoke.co.uk/2016/03/02/none-pizza-left-beef-still-one-funniest-things-internet/

To be honest if I was working in customer services and I got your 'reasoned' complaint I'd just ignore it.. I couldn't actually reason with someone so twattish.. maybe that's why they've not responded? Carry on though.. you obviously think you're doing a grand job!

How do you have 32,000 followers? Are you famous?

You sound like a loon.

OP, no one thinks YABU for wanting your money back. But your behaviour is embarrassing and ridiculous.
This only happened yesterday. I'm sure you will get your money back. Just go Instore or phone again, ask on their FB.

It's not like youre struggling without that £10, bonded to name drop and embarress yourself

I love dominoes ❤️

'Good old Ewan'
Cringe.

Social media is operated by PR companies who have very little knowledge of the brands in question. They also generally operate normal-ish office hours and are therefore highly unlikely to reply on a Friday or Saturday night. They will also forward your complaint onto the store to deal with, and noone at head office will give a flying fuck.

This is my favourite food related sad face story. I can't decide whether he was more hard done to than the OP though.

www.worcesternews.co.uk/news/10247699.The_chicken_curry_____with_no_chicken_in_it/