Just received this email from MedExpress with regards to regulations.
I have to admit, I did put in an earlier than normal order on Tuesday when this was all over the news. I presume this email will have been sent to their existing clients, it would be interesting to know if anything is to change for new referrals.
You may have seen the recent news coverage about updated guidance for online weight loss prescriptions, and we know you might have questions. We want to reassure you that your treatment will continue without disruption.
What you need to know
Nothing changes for you right now. Your prescription will continue as usual—no extra steps, no delays.
We meet regulating standards. Regulators are tightening checks across the industry, but we’ve always taken patient safety seriously. In fact, we've set a high standard already by carefully reviewing every prescription to make sure it’s safe and right for you. Our processes remain fully compliant, and we proactively share prescribing information with your GP to keep them informed.
Looking ahead. Over time, we may introduce new tools to better help understand your medical history and keep you safe. For example, we might securely access a record of your past prescriptions to make more informed decisions about your care. But for now? Everything stays the same for you.
What this means for your next order
If you’re due a refill, there’s nothing extra you need to do.
If you're maintaining your weight loss results, you will not be penalised for reaching a healthy BMI.
Why this is a positive change
The General Pharmaceutical Council (GPhC) is strengthening safeguards across the industry—something we fully support. Patient safety has always been our top priority, and we already have robust prescription checks in place to ensure safe, effective care.
As always, your treatment remains our priority, and we are committed to supporting you every step of the way.
Thank you for your understanding and continued trust.
The MedExpress Team