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See all MNHQ comments on this thread

SLOW! It's so fucking slow now, I can't even get long threads to load any more

596 replies

TheNiffler · 21/02/2017 18:29

Let alone post on them.

It's beyond a joke now, vast swathes of MN are now totally inaccessible to me. Can we PLEASE sort this out?

OP posts:
Thread gallery
38
LornaMumsnet · 27/02/2017 12:30

Hello!

Tech is investigating the site issues.

We do appreciate it's really frustrating - sorry!

NudeDude when you say unusable, could we badger you for a bit more information? Perhaps a screenshot too.

NudeDude · 27/02/2017 13:14

Hi Lorna

I search for mumsnet in google (1st pic)

Then I click on the AIBU or Chat etc in the google search and the website opens with the list of threads (2nd pic) and then when I try to click on a thread nothing happens, it just freezes on the page with the list of threads. I cannot open any threads at all. I've checked other websites and forums and they're all working fine from my phone, it's definitely just this one.

I have had to use the app to post this.

Thank you

SLOW! It's so fucking slow now, I can't even get long threads to load any more
SLOW! It's so fucking slow now, I can't even get long threads to load any more
Oldieandgoldie · 27/02/2017 13:15

At 1312 today Active Discussions wouldn't load beyond about the first 8-10 threads?
(and there's still three spaces at the beginning of my replies)

NudeDude · 27/02/2017 13:18

I managed to open a thread (pictured) but I cannot scroll up or down the screen it just freezes on the section of the screen it opens at.

SLOW! It's so fucking slow now, I can't even get long threads to load any more
PageStillNotFound404 · 27/02/2017 18:20

Mine is going through spells of not loading properly - so first half dozen or so posts load, then blankness, and refreshing just seems to freeze up the tab - then spells of being fine. So Sat & Sun morning I was having the issue every other page/thread or worse for a couple of hours, but it was fine late afternoon / evening both days. Today it has been the other way round - fine this morning, failing to load properly now. All other sites are loading properly.

Using desktop site via Safari on iPad.

Becca19962014 · 27/02/2017 18:41

I've been getting the same thing, I've sent screenshots but the only response I had was to be directed to this thread. For me it happens multiple times a day and is making the site totally unusable as everything freezes.

I can't post screenshots every it happens as everything freezes. I'm getting timed out and internal errors (as in its internal to MN). My settings are set for the lowest number of post per page.

I've had this for a couple of weeks now.

I don't have wifi and mobile internet where I am is slow (three bars max) but other sites are loading fine. I wondered if it was to do with the link converting or ads that are loading which take up almost half the page (I'm talking about a specific MN ad which annoyingly isn't present right now).

I'm using safari and an iPad, I've already sent a screenshot and won't be putting one here as I've delibrately disabled that option given the problems I'm having.

Becca19962014 · 27/02/2017 18:41

And mobile site.

Ginkypig · 27/02/2017 18:47

I'm almost exactly the same as you page. Sometimes pages absolutely won't load or half load but the rest is blank. The links on trending are ignoring me as they don't recognise Iv clicked on them. Refreshing freezes everything completely. Yet other times it works ok

Other sites working ok so it's not coming from my end but this one is just dire!

iPad
Safari

Iloveantiques · 27/02/2017 19:08

As with Page and Ginky

I'm on an iPad looking at the main site through safari.

Newtoday · 27/02/2017 19:14

Same here, for last 5-7 days. Freezes, goes slow etc.
iPhone safari, ROI, 4G

TheNiffler · 27/02/2017 19:49

This is what I'm getting, the pages are just hanging. Please not the time on the screenshot, and the time I'm posting this. It has taken me 20+ minutes to get to this page to post this.

What with this, the DM stealing every other thread, and the trolls, there really is very little point to MN right now.

SLOW! It's so fucking slow now, I can't even get long threads to load any more
OP posts:
boldlygoingsomewhere · 27/02/2017 19:53

I've also been having issues - pages not loading at all, site freezes for no apparent reason when I try and refresh. I keep having to close my browser window and opening it again. It's then ok for about 20 mins and then the whole cycle starts again.

On mobile site, Safari, iPhone 6.

Millie2013 · 27/02/2017 20:30

iPhone safari here too, I've given up as pages aren't loading and the site keeps freezing. It's only been over the past few hours though

KatieScarlett · 27/02/2017 20:37

Yes, today's irritation is: opening a thread, trying to scroll, nothing happens... close the site in a huff.
Still iPhone and Safari

FATEdestiny · 27/02/2017 20:56

I have no issues using the mobile site, on my android phone.

Yesterday, for the first time in ages, I tried to log on to the desktop site on my PC, through Microsoft edge.

It was ridiculously slow. A thread would load, it would take me to my bookmark and I'd gingerly scroll up or down. It would scroll about post or two and then stick. Nothing would move. At all.

I won't be using the desktop site again.

KatieScarlett · 27/02/2017 22:06

Here is the most recent disaster.
The blue loading bar at the top that goes nowhere and the blank post below on a stuck screen. Only closing down the site fixes it.

SLOW! It's so fucking slow now, I can't even get long threads to load any more
LeBoob · 28/02/2017 06:36

Ohh glad it's not just me! Half the op opens and then it freezes, blank page & wont scroll! Really annoying!

Thumbcat · 28/02/2017 14:38

I've been having the same problems for a week or more on my iPhone - pages only half loading and freezing completely. The search option also isn't working - the results page is always blank.

Kiwi32 · 28/02/2017 14:55

Just now trying to access a thread in chat

SLOW! It's so fucking slow now, I can't even get long threads to load any more
KatherineMumsnet · 28/02/2017 15:22

Hi all,

Thanks so much for your patience on this.

Tech have been trying to replicate the issue - they've found that if you have it set to show 50 messages or less and paginate, the pages load very quickly. (Ads might take longer, but this doesn’t stop you from scrolling down and reading the posts)

However, they also found that if you have it set to show 1000 messages and you look at a long thread, then it's going to be slow - this is because you’re loading several megabytes onto a single page in your browser, which is an awful lot.

Could you also try using chrome, to see if this improves things?

Oldieandgoldie · 28/02/2017 15:25

I didn't even get as far as reading messages (see above). I couldn't get Active Convos to load.

Becca19962014 · 28/02/2017 15:41

katherine mine is set to show the minimal number of messages which I think is 25. So why is it happening to me?

Ads, especially those that auto play do cause difficulty loading pages if you are on mobile internet and not wifi.

I suggest tech tries loading pages without using wifi (which I assume theyre using)

TheNiffler · 28/02/2017 17:18

I'm already set to 25 pages, have been for days now. It's helping marginally, but only if I can get on the damn page in the first place.

Chrome is not an option for me, I'm on an iPhone. I only have my phone, or my kindle, and I've completely given up with MN on the kindle, it simply doesn't work at all.

OP posts:
Becca19962014 · 28/02/2017 17:44

Chrome isn't an option for me either.

KatieScarlett · 28/02/2017 18:12

I already have it set to 25. On the mobile site.