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See all MNHQ comments on this thread

I have rejoined just to ask this question.

999 replies

hathorisaskingaquestion · 04/07/2012 18:00

Why are some members of this site allowed to get away with persistently being vile, pushing an agenda, defending the indefensible, upsetting other members, twisting versions of events and generally being nasty, and they do not get banned?

Not about any one particular poster, but I have noticed that some stronger "personalities" on here seem to be Teflon coated.

Why is this?

Why do the owners of this site want that kind of vile poster and do not seem to care about the number of truly decent kind posters who are being upset and driven off the site?

OP posts:
Hullygully · 04/07/2012 19:21

More people need ot speak up when there is malfeasance and not just run away and leave the malfeasers to triumph.

Together we are strong...

HelenMumsnet · 04/07/2012 19:22

@hathorisaskingaquestion

Helen I understand that.

But maybe you should be more open in what the steps are that lead to a ban? Or something?

I don't know, I don't have the answers. That's for HQ to figure out. But can't you see that you are driving lots of long-standing MNetters away with the lack of action on the vile posts (not just FWR BTW)?

Well, if someone was persistently reported to us, we would probably mail them to ask them to moderate their tone.

If they continued, we'd mail again, with a sterner warning.

If they continued or didn't acknowledge our mails, we might suspend their ability to post.

Then we might let them back or keep them banned, depending on their response/actions.

Alternatively, we might ban them straightaway or at phase one or two.

It just depends - on what they're posting, how often and how they respond to us.

And we're truly sorry you think lots of longstanding MNers are being driven away. That's obviously not what we'd want but we can't delete stuff, however vile, if folks don't report it.

GetOrfMoiiLand · 04/07/2012 19:22

I read that as Malteasers.

HelenMumsnet · 04/07/2012 19:23

@UnicornRainbowLove

I don't really see why anyone who wasn't involved in the FB FUBAR is bothered by what happened TBH.

It was all played out on a thread (which has now disappeared) and that should be the end of it.

I'm sure that the people who did wrong will leave those who were wronged alone from now on and that's just great. Should any wronguns start shouting the odds again then they'll be dealt with, I'm sure.

Indeed.

Hullygully · 04/07/2012 19:23

See what Helen said^^

If you see nastiness you must stand up and say Now look, just stop your nastiness and malfeasance. If another people do so, they will ahve to stop or be killed

hathorisaskingaquestion · 04/07/2012 19:24

Unicorn - I'm not talking just about the FB fubar.

I could talk about me, and what was done to me, but it's not just about me.

It's about an attitude on here. And I don't think it does MN any favours.

And I think HQ were woefully slow to deal with the bullies. Far far too slow.

I want to know what they have that I don't. Why they are allowed to get away with it?

OP posts:
GetOrfMoiiLand · 04/07/2012 19:24

I can't start arguments with the malfeasanananants.

I just have to ignore them, there are a couple who make my blood BOIL and I can't be doing with them, the stupid pleasure-sucking heifers.

PacificDogwood · 04/07/2012 19:25

The more I read between the lines, I am glad I am not in any group and nothing.

Grin @ FUBAR - learn something new every day

hathorisaskingaquestion · 04/07/2012 19:25

But Helen I reported and reported.

It can and often does take days and days if not hours and hours to get a response.

And the thread is developing and the horrible comments are still standing and the ruck is carrying on in the meantime.

OP posts:
Hullygully · 04/07/2012 19:25

No no, not arguments, just a clear, Now look here.

Non-tolerance.

In order for evil to triumph...

Hullygully · 04/07/2012 19:26

fubar?

PacificDogwood · 04/07/2012 19:27

Urban Dictonary is your friend Hully

HelenMumsnet · 04/07/2012 19:27

@hathorisaskingaquestion

But Helen I reported and reported.

It can and often does take days and days if not hours and hours to get a response.

And the thread is developing and the horrible comments are still standing and the ruck is carrying on in the meantime.

We do our level best to reply quickly to all reports and mails. But obviously mails that complain of sustained bullying campaigns take a wee bit longer to respond to - that's a lot of investigative work to do from our side.

TheSecondComing · 04/07/2012 19:28

This reply has been deleted

Message withdrawn at poster's request.

Nikkim30 · 04/07/2012 19:28

I agree, have stopped posting questions for the same reason. An opinion is fine, but no need to be rude!

hathorisaskingaquestion · 04/07/2012 19:28

So can't a thread be locked or quarantined or something in the meantime?

So new posts can't be added?

OP posts:
HelenMumsnet · 04/07/2012 19:29

@TheSecondComing

Helen, how long after being in 'the system' does one get a new 'copy-book' to blot

It seems like there has been a policy change on thread deletions at the requesy of the OP's. Has there?

Everyone's copybook is the same, TSC. Unless it's already blotted!

No change on thread deletions at OP's request. We will do this if we think the request is a reasonable one in the circs, for privacy/confidence reasons. Being upset at the replies is not a reasonable reason - unless most of the replies were PAs etc

PlentyOfPubeGardens · 04/07/2012 19:30

I'm not supposed to be here this week, I'm supposed to be taking a break but I cannot look away

I just popped by to deliver [ gin ] and Thanks to MNHQ. What with all this interpersonal shit and a load of technical problems you must be fucking knackered!

There are a lot of forums where moderation is anonymous, outsourced and capricious and where 'the management' never ever deign to communicate honestly with site users, so thankyou for all your efforts and sorry we're such a pain in the arse at times. Smile

UnicornRainbowLove · 04/07/2012 19:30

But one persons rude is another person's robust.

HelenMumsnet · 04/07/2012 19:30

@hathorisaskingaquestion

So can't a thread be locked or quarantined or something in the meantime?

So new posts can't be added?

Yes, that's been suggested recently. And we're trying it out. We don't have the proper Tech gizmos to do it with yet so it's a bit laborious to do it across the boards right now - but we did do it with the last FWR thread in Site Stuff.

hathorisaskingaquestion · 04/07/2012 19:31

Yes unicorn but I'm not talking robust. I'm talking personal attacks and vile nasty posts.

OP posts:
HelenMumsnet · 04/07/2012 19:32

@PlentyOfPubeGardens

I'm not supposed to be here this week, I'm supposed to be taking a break but I cannot look away

I just popped by to deliver [ gin ] and Thanks to MNHQ. What with all this interpersonal shit and a load of technical problems you must be fucking knackered!

There are a lot of forums where moderation is anonymous, outsourced and capricious and where 'the management' never ever deign to communicate honestly with site users, so thankyou for all your efforts and sorry we're such a pain in the arse at times. Smile

Thank you, PlentyOfPubeGardens Blush

We are indeed a little weary round the edges.

hathorisaskingaquestion · 04/07/2012 19:33

The problem is that there is perceived to be a double standard in the moderation applied by HQ.

OP posts:
Hullygully · 04/07/2012 19:34

I think you have a fab job, Helen.

Every day a fresh outbreak of insania and nutterage to entertain you.

Better than Tescos.

Tsk.

TheSecondComing · 04/07/2012 19:34

This reply has been deleted

Message withdrawn at poster's request.