Product feedback for April 2018 Betty Box. (We didn't receive the original Betty Box, or any Pink Parcel)
What did you think about receiving your pads and tampons directly to your door each month?
Directly TO your door and not directly THROUGH your door is an issue myself and other testers have with this service.
It could be improved with courier tracking or a slightly smaller box in order to fit through the letterbox.
My post office depot is miles away and as a non driver I wouldn't be happy spending ££'s on bus fares each month just to collect it. The alternative would be a re-delivery which would mean organising my week around sanitary products being delivered. It's marketed as being convenient. It just seems too much bother.
Do you feel PinkParcel/bettybox is good value for money?
Yes and no. I'm indecisive on this.
The contents included:
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Coconut snack bites (daughter not a fan of coconut)
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Coconut based drink (as above)
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Blackhead popper wand (she has good, clear skin, so doesn't really need this)
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Bright fuchsia lipstick (not really her colour, she'd never wear this. I honestly haven't seen this shade lipstick worn by anyone since my mum was teaming it up with electric blue eyeshadow in the 80s!)
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Springy hair bobbles (she has loads already, but they will be used as she likes this style)
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2 pens (as above)
The storage pouch was actually the item she loved the most.
Based on this, the April Betty Box was terrible value for her. £12.99 for pads, bobbles and 2 pens.
We did some research and watched previous Betty Box unboxings on YouTube and were really impressed with the contents making her feel a bit let down with this box.
So if we were using Betty Box in the future it would be for one off boxes where the contents really appealed to her, but due to the random items I'd be wary of buying an ongoing subscription.
What one thing - if anything - would you change about the box/es?
The ability to opt in/out of certain products in order to personalise the box to suit the customer. A setting to select which shades you'd prefer or an 'about me' section in your account settings with options such as 'always' send nail polish, 'sometimes' send stationery, 'never' send teabags, etc etc.
Would you recommend Pink Parcel/bettybox to a friend/family member?
Based on this experience I don't know. We didn't receive the initial Betty Box and only received the April replacement after I contacted Mumsnet twice. (This was after my emails kept bouncing back undelivered!)
We didn't receive a Pink Parcel at all, despite contacting Mumsnet and being told my details were being passed to Pink Parcel and they were 'looking into it'.
I've had no communication from Pink Parcel as of yet about the whereabouts of the missing box.
No apology or proper acknowledgment of the name database mix-up was given to the testers from PP/BB and reading some of the other feedback I see some testers didn't receive any boxes at all, some even went on to receive three of the same box!
Some boxes had missing items and some the wrong size pads.
I don't think I'd be very confident to recommend at this moment in time.
Did you find you had too little, too much or just enough pads and tampons and how did you find the mix of tampon and pad products?
Not sure yet as the pads arrived too late for this month, but her periods are very light and it looks more than enough. She put the bedtime pads in the school toilets for others to use as they are far too big for her.
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I've been a Mumnset product tester in the past and as always, thank you Mumsnet HQ for selecting me.
I feel like this test was a bit chaotic and I didn't come away from it feeling very confident about the brand.