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Christmas

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White Fox refund

180 replies

blackfluffycat · 14/11/2023 09:59

I could cry.

Dd asked for a WF hoody. I thought I'd check the prices for2 for both dds.

I put two into my basket to check the price without the discount (no idea why) and I stupidly pressed shop pay to check forgetting / not realising I didn't need to add my card details. I assumed once I got to that bit I would just not put them in.

I've paid for two at £50 each. If I genuinely meant to purchase them I would have used the discount.

They won't refund as they said I agreed to the terms and conditions and I can't afford to loose £100 and I don't want store credit!!!

My fault entirely but I've cancelled items before with retailers before they have dispatched.

I ordered Friday and emailed immediately and it's not been processed yet so I don't know why they can't refund.

I'm an absolute nob head. That's more than I have left for food all week!!!

OP posts:
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blackfluffycat · 11/12/2023 10:52

They have arrived!!!

No drawstring bag just clear plastic bag with no logo.

OP posts:
TheGirlWhoLived · 11/12/2023 11:22

Hooray @blackfluffycat at least that’s half the battle!

blackfluffycat · 11/12/2023 11:26

😂 1/3

OP posts:
CaramelEmporium · 11/12/2023 11:27

@blackfluffycat our WF order arrived last week. Hoodies were in clear plastic bags and were inside the main packaging, a white WF logo plastic bag. No drawstring bags or anything.

blackfluffycat · 11/12/2023 11:33

Yes the main bag is white with the logo. The bags with the sweatshirts in are the cheapnoisy plastic ones.

OP posts:
BurntOrangeAutumn · 11/12/2023 11:48

blackfluffycat · 11/12/2023 10:45

Oh god where did you see that.

On fb its a Dublin street trader

BurntOrangeAutumn · 11/12/2023 11:50

blackfluffycat · 11/12/2023 10:52

They have arrived!!!

No drawstring bag just clear plastic bag with no logo.

Ahh brilliant I'm so happy for you!
Both there & correct sizes?
Maybe sales stuff doesn't get the fabric bag, I didn't get my sales stuff I've ordered. The stuff I got was non sales but with discounts though.

BurntOrangeAutumn · 11/12/2023 11:51

CaramelEmporium · 11/12/2023 11:27

@blackfluffycat our WF order arrived last week. Hoodies were in clear plastic bags and were inside the main packaging, a white WF logo plastic bag. No drawstring bags or anything.

Yeah I ordered non sales times when I got the fabric bags. Perhaps they don't sell them with sales orders idk.

blackfluffycat · 11/12/2023 11:53

@BurntOrangeAutumn

I ordered before the sales on 10th November but they were the £47 Sweatshirts.

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blackfluffycat · 11/12/2023 11:55

Not good that the hoodies don't come with the drawstring bag.

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BurntOrangeAutumn · 11/12/2023 12:19

blackfluffycat · 11/12/2023 11:55

Not good that the hoodies don't come with the drawstring bag.

I wouldn't sweat it if you are planning on selling you can prove you paid for them full price by showing your order details (blocking out address etc). It's a bit mean of them not to include the fabric bag on a full price order though!

blackfluffycat · 11/12/2023 14:57

I'm confusing myself. I ordered one sweatshirt and one hoodie. I thought I'd ordered 2 sweatshirts.

The hoodie came in a right cheap bag that is actually too small for it. Makes it look cheap.

OP posts:
BurntOrangeAutumn · 11/12/2023 15:35

blackfluffycat · 11/12/2023 14:57

I'm confusing myself. I ordered one sweatshirt and one hoodie. I thought I'd ordered 2 sweatshirts.

The hoodie came in a right cheap bag that is actually too small for it. Makes it look cheap.

Are you happy with them? Are you still planning on giving one as a gift to one daughter & selling the other?

BurntOrangeAutumn · 11/12/2023 15:35

Happy with the quality I mean.

blackfluffycat · 11/12/2023 17:00

Quality is good yes. Feel warm. I might sell biggest size and keep the smaller one for my eldest but I've already spent too much x

OP posts:
BurntOrangeAutumn · 11/12/2023 17:48

Ok best of luck if you decide to sell, now is definitely the time to do it x

blackfluffycat · 11/12/2023 18:41

Thanks for all of your help 😀❤️❤️

OP posts:
FoxInABox · 11/12/2023 18:46

So glad it’s arrived! One less worry. Mine arrived today too, also in the cheap see through bag. Haven’t had a chance to check the quality yet as little eyes are about!

wite · 11/12/2023 20:21

Honesty if you sell on vinted or eBay you run a huge risk of losing your item and not getting paid.

Meet people in public if you sell on marketplace and don't want them coming round.

BurntOrangeAutumn · 11/12/2023 21:17

blackfluffycat · 11/12/2023 18:41

Thanks for all of your help 😀❤️❤️

No problem hope you have a great Christmas with the girls 🤍

Snowdogsmitten · 12/12/2023 07:14

blackfluffycat · 11/12/2023 17:00

Quality is good yes. Feel warm. I might sell biggest size and keep the smaller one for my eldest but I've already spent too much x

OP, sell them both. You’ve already said you needed the money for food, you were over your overdraft, you’ve already ‘spent too much’ on the girls trying to keep up with their TikTok whims, you’ve already put loads on store cards and used Klarna, and you’ve alluded to now wanting to buy one a tracksuit she’s randomly decided she wants. Don’t.

Sell them and put the money back into your coffers. Don’t, after this ordeal, buy them more and more which you can’t afford.

blackfluffycat · 12/12/2023 11:10

I am selling both definitely.

I don't remember saying I couldn't buy food and that one dd now wants a tracksuit but if I did I must have not worded it right.

OP posts:
BurntOrangeAutumn · 18/12/2023 12:03

blackfluffycat · 12/12/2023 11:10

I am selling both definitely.

I don't remember saying I couldn't buy food and that one dd now wants a tracksuit but if I did I must have not worded it right.

Did you manage to sell?

CissOff · 19/12/2023 16:56

@blackfluffycat are you selling either jumper? My dd had one for her birthday and now she’s found out I’ve given my sister one for Xmas and is in tears because it’s the one she wanted. It has to be grey, black or white 🤞🤞

TheGirlWhoLived · 19/12/2023 17:56

@CissOff can’t you just find something different for your sister? Christmas is about the kids!

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