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Share your dilemmas and get honest opinions from other Mumsnetters.

The Marks & Spencer’s 12 days of Christmas thing is crap this year

209 replies

FizzyLaser · 09/12/2023 15:55

Last year they gave out gin and things this year I got a free Christmas tree bubble and then just loads of money off crap that I don’t want

OP posts:
Gooseysgirl · 11/12/2023 08:59

tenterden · 11/12/2023 08:11

I spend shit tons of money in M&S and so far, all I have is money off shit. If I don’t get some kind of freebie tomorrow I’ll be sending a haughtily worded email to them about Customer Bloody Loyalty!!! 😡😡😡

Same!!!!! I'm seriously pissed off with it this year. 15% of cheese today 🙄

lauramum85 · 11/12/2023 09:02

I got 10% off a Swiss truffle light 😂.

1975wasthebest · 11/12/2023 09:02

Cheese as well for me today, 15% off…no use at all for me.

It’s awful some people haven’t yet had any freebies but fingers crossed for tomorrow!

lauramum85 · 11/12/2023 09:05

tenterden · 11/12/2023 08:11

I spend shit tons of money in M&S and so far, all I have is money off shit. If I don’t get some kind of freebie tomorrow I’ll be sending a haughtily worded email to them about Customer Bloody Loyalty!!! 😡😡😡

Same I spend a fortune, I always thought the more you spent the more you would get back. But looking through this thread I don't think you do. The Sparks card isn't as good as their rival's loyatly system.

Neversaygoodbye · 11/12/2023 09:08

No freebies for me, it's all been money off. My nearest M&S is over 10 miles away so I tend to shop online and these offers don't reflect that which I think is really unfair. So many are for food items which we rarely have the opportunity to purchase unless doing a special trip.

UsedtogodownNevins · 11/12/2023 09:09

Ooh yes another with the free light up liqueur here!

ThePoshUns · 11/12/2023 09:10

10% off fruit presse today. Thanks a bunch St Micheal 🙄

ThePoshUns · 11/12/2023 09:12

I literally dress head to toe in M&S clothing, have paid for the delivery pass so would say I'm a good customer. Really disappointed.

darisdet · 11/12/2023 11:57

ThePoshUns · 11/12/2023 09:10

10% off fruit presse today. Thanks a bunch St Micheal 🙄

😀 I received the same offer today.

fetchacloth · 11/12/2023 12:04

darisdet · 11/12/2023 11:57

😀 I received the same offer today.

I received the same offer too.
No freebies though.

Panfriedscallops · 11/12/2023 17:32

Musicalnames · 09/12/2023 17:56

Free perfume here but the lady at the till insisted it had to be a certain one because it's shown in the picture despite the terms and conditions saying any one so I didn't get to choose and it's awful. Also used the money off pjs, slippers and wrapping paper which I'd have been buying anyway so saved a bit of cash. Shop was a bit manic when I was in so not sure I'll rush back to use my other vouchers.

I got a free Autograph perfume worth £10 but when I went to claim it was told something similar.
The clueless assistant didn't know what to do but a woman in the queue told me it was only a certain perfume, a man's one at the end of the shelf with a value of £7 or something.
I should have stood my ground but I was embarrassed by then. An unpleasant experience. Not good M&S.

darisdet · 12/12/2023 02:23

20% off coats for day 12. Bah humbug.

Offcom · 12/12/2023 04:02

Also 20% off coats for day 12 for me.

But some brushed cotton sheets I’d looked at online on Dec 1 were 30% off with the door 2 discount so I was delighted with that (they’re winter appropriate but not Christmas themed and I’m so happy with them).

I think I’ve scanned my Sparks card in store once this year. My doors have only featured one freebie, some handwash, otherwise it’s all discounts

tenterden · 12/12/2023 05:06

A bag of fucking satsumas 🤬🤬🤬😤😤😤😡😡😡😖😖😖

Motnight · 12/12/2023 05:26

15% off non alcoholic wine 🤔

OggyBunsen · 12/12/2023 06:17

Yeah, discounts only for me on all 12 days. Feel a bit second class!

teenysaladandsniffofarose · 12/12/2023 06:22

Their marketing team have got it awfully wrong this year. All they've done is pissed their customers off😂

DisforDarkChocolate · 12/12/2023 06:23

I opened nine. Two free gifts not in stock in my store. The rest were discounts that crop up all year round. I'd have been happy with some free satsumas or chocolate coins so it's not like my expectations were high.

Hepzibar · 12/12/2023 06:25

Agree. Crap.

SaltyFulmar · 12/12/2023 06:31

Discounts only for me too. Last year was awful for me to, I think I got one free decoration that was out of stock. Definitely no alcohol either year.

I was in store at the weekend and thought I’d use my 20% off biscuits. It was very specifically the £5 off selection boxes (not tinned or more expensive sets). Brought two and then realised at the till it was 20% off ONE box. They couldn’t even stretch to extending the discount to be off a couple of boxes when others are getting free gin!

Lemons1571 · 12/12/2023 06:38

My first freebie. Today I got a free dip. Nothing to dip into it though. Maybe I’ll take the hit, and not bother spending a tenner in fuel and over an hour round trip to go and collect it!

artemis9 · 12/12/2023 06:44

Mines been rubbish. Apart from the diffuser, mine have been minor discounts off things that I wouldn't choose to buy - either food that I would buy or clothing that I would wait for bigger sales discounts anyway.

PurpleCar02 · 12/12/2023 06:47

Free dip for me today. I won’t go out of my way to get it but if I happen to pass an M&S I will look in. I had the free perfume last week as well. That is odd that some were told it has to be a specific one, I used the machine to claim the perfume and it went through fine so the staff were wrong!

fetchacloth · 12/12/2023 08:20

A free bag of Percy Pigs, the only freebie I've had. And a partridge in a pear tree.
Feel a bit let down this year tbh 😕

ThePoshUns · 12/12/2023 08:31

20% off coats today.
What a waste of time.

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