I took my children to chessington. and was in que for the ride. my 3 year old daughter had been kicking the man in front of us. ( i had not seen) He turned and shouted at her 'stop kicking me,don't you dare kick me' his tone and voulume of voice was a bit over the top. I told my daughter you don't kick its naughty. Then i told him she is 3 years old if there is a problem you talk to me not her. The woman who was with him said they have to be firm with their child because of some special needs he has and i said that may be your situation and you may need to talk to your son that way, But that does not mean its ok to talk to my child that way.