Site continually crashing and reloading

[Traceysgoingtobelivid]

I am so utterly sick of this, it’s been going on for months but now it’s even worse, in the space of 15 minutes the site has crashed and reloaded 3 times, each time I have lost my post I was typing, it’s infuriating, I am on an iPad using safari. This has been highlighted by numerous posters time and time again and nothing changes.

Ive just started a thread about this, its terrible. I only get the wait or exit options so I exit and reload and then it happens all over again

Looks like i've got the same thing then, @soupyspoon and @HonoriaBulstrode

I'm so ignorant with IT matters that I'm off the charts, but simply don't get why it's only MN this happens on - or, for that matter, why it isn't being fixed

Yes same issue. Ive been saying this for over a year. Nothing will change. It’s not useable. Ads have destroyed this site.

I can't click between threads. It crashes every time I try to look at the new thread. Safari. Have to completely reload the site.

Can’t click between posts
it could be any one of the 6 ads i encountered before the site crashed in the 15 seconds i was on it ( wish i was making that up ).

I think we need to conclude that MN don’t care as they want us all on the paid website.

So they aren’t going to do very much.

I got another email from Lily the other day asking was I still experiencing the issue. So I’m guessing they’re not checking this thread to see how many people are clearly still experiencing the issue.

I’ll cut and paste what she says:

We're sorry we haven't any firm updates here yet.
We just wanted to check in and see how the site has been in the meantime. Are you still having issues with crashing?

Its unbearable this morning, impossible to use

It crashed and reloaded multiple times on me last night. Twice while I was typing something, but weirdly I didn’t lose the post. I have lost them before. Or the typing has been so delayed that I’ve given up. I’m on the app this morning as can’t be arsed with the slowed down scrolling and endless crashing.

Are you still looking into this?

I'm on a PC.

Why are your techs unable to sort this?

OMG, reads like they haven’t got a clue, but are just crossing their fingers it goes away by itself.

@BeckyAMumsnet what are your timeframes for resolving this? When are you expecting and planning to have this resolved by?

A very high risk strategy on their part if so, as many users simply won’t do that and will just go elsewhere instead.

I'm not on it, but a difficulty there is that it's not clear whether Premium involves no adverts or merely "fewer", which could mean anything (and if you search it both come up, see below)

https://www.mumsnet.com/l/premium-offers

https://www.mumsnet.com/premium

@BeckyAMumsnet it's basically unusable on my IPhone now on Safari, but strangely ok on my iPad on safari.

On my iPhone it either won't load, links won't click or a thread/active will part load and then the bottom half won't load. E.g. like below - the rest of the thread never appears - I can scroll up and see the previous posts so the screen isn't frozen, it just stops loading. Every time I try to load anything I basically end up closing and re-opening safari.

They. Just. Don’t. Care.

I have the same problem, safari on phone. Been happening for months.

My friend told me about mn years ago, that’s how I found out about it. Anyway there are loads of us through this friend who all use mostly daily. Not anymore!

We all have the freezing and reloading, everyone has given up on mn but me! Do they really not care enough to sort it out??

Unusable, totally and utterly unusable

Every thread I try to go in, it crashes and have to go back, over and over, a faff just to try to type this

I havent managed, despite several attempts to find out why someone is in a standoff with their cat

It’s happening to me too. Pages keep freezing or I end up with a huge white space. It freezes when I try to edit a post, I am always having to refresh the page. The site is laggy and glitchy, it’s almost impossible to use. It’s not my phone as all other websites are fine.

Hah, @BeckyAMumsnet having posted that it was fine on my iPad, it has now started being very much not fine on my iPad.

If it becomes as shit on my iPad as it is on my phone, I may well give up completely.

If it becomes as shit on my iPad as it is on my phone, I may well give up completely

That would be a shame, @noblegiraffe; I'm sure I'm not alone in thinking you'd be missed, but the lack of engagement from HQ is worrying and I really do hope we're not entering the last days of Mumsnet

This is happening to me constantly, but I’m trying to access MN in my laptop. It’s slightly better on the iPhone.

no problem with any other websites, this is hopeless!

Hate to be the bearer of bad news @noblegiraffe im on iPad & it’s a total nightmare has been for months have reported many many times the constant reloading/freezing blank white page losing posts because it crashes mid reply plus the ghost typing I have suggested MN simply use iPad/iPhone & see for themselves what happens to no avail they just ask for screen shots which is nigh on impossible when the bloody site keeps freezing or reloading.

When mnhq use the site is it perfectly behaved for them?

Or are they using latest spec stuff? But the beauty of mn was that it’d work on my old iPad until the ads messed everything up. And it’s messed up on my newer iPhone. Even when I had the latest iOS.

It’s the drop down video ad that is causing problems imo. The site pauses until it loads.
it didnt used to happen before.

I'm convinced that Mumsnet is somehow incompatible with Apple devices. As I said before, it works fine on my HP laptop, but not on my iPhone or iPad.

Agree most posters who are reporting it’s usually those of us that have iPads or iPhones.