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Original poster

Mumsnet not working on safari on iPad?

257 replies

Chewbecca · 05/10/2018 12:27

I can open the site but can't click on any thread, on 'I'm watching' or, basically do anything.
Is it my problem or a site problem?

OP posts:
Original poster
Chewbecca · 29/10/2018 21:42

Still not working! Dreadful. I wouldn't mind if the app was ok but it has so many minor silly, annoying features, can't see trending, don't feel like what I see in active is the latest, can't click on a topic from a thread. Just doesn't work as smoothly as the version I usually use.

BOF Thanks

OP posts:
CherLooksYoungerThanMe · 30/10/2018 09:31

Still hopeless for me on the ipad. No other websites are doing this. I don't have space for the app (and don't like it) as my ipad is full with work stuff.

Agree with Chewbacca, shouldn't be up to us to attempt fixes. Given the issue is only with MN, it's an issue for MN to solve. Time for new techs?

Treeballarae · 30/10/2018 12:33

I am having the same issue and have been for weeks now, I am also using an older ipad that won't update past ios 9.something.

I open a thread, wait for the adverts to load which takes ages and even then I will get half way down a page and half the screen will be blank and then it will freeze and then I have to shut down the tab because I cannot click on anything.

I downloaded the app but hated it and deleted it again. I am having to access mumsnet via my work desktop at the moment and even then pages are super slow at loading.

PanPanPanPing · 30/10/2018 16:05

Still not working on the iPad for me either. Very very frustrating.

I'm slightly amused to see, upthread, that some MNers still think that 'Tech' is one person. Not any more and hasn't been that way for years; but I do wonder if the 'left hand' knows what the 'right hand' is doing in the Tech Dept?

vjg13 · 30/10/2018 16:46

Still same issues here. Am using the app which works fine.

IdahoCrow · 30/10/2018 18:25

I know there's more than one thread on this. And it's not solved yet, @MNHQ.

Just because 'Tech' can't replicate 'it' doesn't mean that there aren't problems across devices and browsers.

Bizarre.

UterusUterusGhali · 31/10/2018 00:36

Oh BoF I'm so, so sorry to hear this!

It's not useable, you're right. There must be a noticeable drop in traffic. I hardly bother now as I know I'll read half a page before it freezes. It's worse if you click a link from an email like the SwearsBy ones.

StealthNinjaMum · 31/10/2018 18:30

This is driving me potty too. It seems to happen at busy times so I am virtually unable to use mumsnet on my iPad most evenings yet for the last couple of evenings I've been awake at 1 / 2 and it's been ok. The constant slowing and freezing has put me off using mums net.

iwantavuvezela · 01/11/2018 10:56

I still cannot access mumsnet via my ipad either going online or via the App - both dont work, just freeze, or cant scroll - is there any update on why this is happening?

MNHQ
AnyaaaaaaaaaaaarghMumsnet · 01/11/2018 11:18

Hi everyone, and thank you so much for your patience while we've been looking into this - we know it's taken a while.

We're really sorry to hear about your illness at MNHQ @BitOfFun Flowers

We tracked down an issue with the ads that may have been causing some of the problems with Safari on iPad. We released a fix yesterday. Do let us know if you see any improvements, or if we need to keep trying.

ClosdesMouches · 01/11/2018 16:04

Not sure if I should start another thread or if my issue is similar enough to stay on this thread.

Safari on Macbook Air has been doing exactly what the ipad users are describing, been like this for a few weeks now.
I thought the update to MacOs Mojave may resolve it but it didn't.

An ad for Virgin trains seems particularly to cause the problem

Using Chrome right now instead of Safari, but have visited MN much less often because of this situation.

Flowers BoF

ClosdesMouches · 01/11/2018 16:20

Just to add further, I've been browsing using Safari and I'm certain it's the Virgin trains ad that loads on the right hand side of the page which is problematic for me. There's a banner one too at the top but the page loads and runs fine when it's there. As soon as the big one on the right tries to load the page just hangs.

Knicknackpaddyflak · 01/11/2018 16:59

Unfortunately it was still freezing frequently for me on ipad this morning.

AristotlesTrousers · 01/11/2018 17:05

Yup, still freezing here too.

ClosdesMouches · 01/11/2018 17:24

Do any of you see a big red ad trying to load at the same time Safari freezes?

SuperSuperSuper · 01/11/2018 18:38

It hasn't improved, unfortunately.

I'm using MN far less now. On the plus side, I'm doing a lot more reading!

vjg13 · 01/11/2018 18:40

Still freezing here too.

MountainPony · 01/11/2018 19:40

Still freezing here

PinkBuffalo · 01/11/2018 21:05

It's been really bad for me today. Can barely access the site. I miss being able to browse MN Sad

NanTheWiser · 01/11/2018 21:24

I thought it had been sorted earlier, but NO! Just frozen on me again.
Tech needs to have a rethink...

salsamad · 01/11/2018 21:25

Still exactly the same for me and it's so bloody frustrating.
When you say you've released a fix what exactly does this mean @MNHQ - is this something we need to download to use on our iPads to enable us to use the site?

Redcrayons · 01/11/2018 21:53

No better for me. Just downloaded chrome thinking it might be a safari issue, but that’s the same.

Jackyjill6 · 01/11/2018 22:46

Has been really bad today,
But why is it different during the early hours as a previous poster and I have posted?
LIke others have said, I am doing a lot more book reading which is positive!

MNHQ
AnyaaaaaaaaaaaarghMumsnet · 02/11/2018 11:42

Hi again everyone,

So sorry to hear our fix doesn't seem to have worked, and again, thanks for your patience while we've been trying to get this sorted.

We've let tech know so will keep you updated with what they come back with.

StealthNinjaMum · 02/11/2018 11:58

I'm doing more housework at the moment because of this Sad