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Original poster

Mumsnet not working on safari on iPad?

14 replies

Chewbecca · 05/10/2018 12:27

I can open the site but can't click on any thread, on 'I'm watching' or, basically do anything.
Is it my problem or a site problem?

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MNHQ

SophieLMumsnet · 06/10/2018 11:21

Hi all,

Sorry about this! We'll get on to tech and see what's what.

MNHQ

LilyMumsnet · 07/10/2018 10:26

Hi all,

We don't have any updates yet but hoping this is resolved soon. So sorry for all the faff this is causing. Flowers

MNHQ

AnyaMumsnet · 09/10/2018 15:40

Hi all,

We're sorry this is still going on, we've just flagged this to tech again and hope to have a fix soon.

MNHQ

LilyMumsnet · 17/10/2018 22:08

Hi all

We understand that this must be incredibly frustrating for all of you. We are still looking into it so we don't have any updates just yet but we're doing our best to get to the bottom of it and will post as soon as we know more.

MNHQ

AnyaaaaaaaaaaaarghMumsnet · 23/10/2018 17:02

Hi there everyone,

We're really sorry, we know it's not what you want to hear but we've spoken to tech and they still aren't able to replicate the issue. Unfortunately this means that we can't see what might be wrong.

We are still working on it, and hope to find out what's going wrong soon.

MNHQ

SophieLMumsnet · 27/10/2018 17:38

So sorry, everyone, we know this is hugely frustrating.

Tech just haven't been able to replicate this - and we're afraid it's not likely to be fixed over the weekend. We've nudged them and should hear back early next week.

Thank you for your patience Flowers

MNHQ

AnyaaaaaaaaaaaarghMumsnet · 01/11/2018 11:18

Hi everyone, and thank you so much for your patience while we've been looking into this - we know it's taken a while.

We're really sorry to hear about your illness at MNHQ @BitOfFun Flowers

We tracked down an issue with the ads that may have been causing some of the problems with Safari on iPad. We released a fix yesterday. Do let us know if you see any improvements, or if we need to keep trying.

MNHQ

AnyaaaaaaaaaaaarghMumsnet · 02/11/2018 11:42

Hi again everyone,

So sorry to hear our fix doesn't seem to have worked, and again, thanks for your patience while we've been trying to get this sorted.

We've let tech know so will keep you updated with what they come back with.

MNHQ

AnyaaaaaaaaaaaarghMumsnet · 05/11/2018 11:52

Hi again everyone,

We're sorry this is taking so long to fix. We have managed to reproduce the issue again, and it seems to be an ad issue - we are speaking to our ad partners for a fix. We will keep you updated as soon as we hear back.

Thanks for all your patience.

MNHQ

AngieMumsnet · 05/11/2018 18:43

Hi All,
We have just been informed that the issue should be resolved now, please keep us updated via this thread if you continue to see issues.

Thanks and sorry for all the hassle.

MNHQ

SophieLMumsnet · 10/11/2018 14:38

Hello all,

Is it still awful today? We're so sorry about this!

MNHQ

KimMumsnet · 10/11/2018 19:10

Evening all. Thanks for your responses, and for being so patient - we know it's frustrating and will hopefully get to the bottom of it soon.
Flowers

MNHQ

CarolineMumsnet · 17/11/2018 20:22

Hello

Thanks for letting us know that this issue is now much less of an issue for some of you. For those of you still putting up with it - we're so sorry about this (and Gin).

If the site is still playing up for you, could you just confirm it's safari and ipad/iphone you are on and also the iOS version you are using - thank you (and more Gin).

MNHQ

CarolineMumsnet · 17/11/2018 21:52

Cheers Jux

Watch this thread for updates

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