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See all MNHQ comments on this thread

App randomly shutting down.

135 replies

imwithspud · 08/09/2016 11:03

It's been going on for a few weeks now, at first I thought it was because my phone (iPhone 5s) needed an update but I have since updated and it's still happening. Very annoying when I'm reading a thread and then it literally vanishes into thin air. It doesn't happen all the time, but it happens enough for it to be an annoyance. The app opens up fine afterwards.

Just thought I'd let you guys know just in case there's an issue with the app.

OP posts:
Only1scoop · 21/09/2016 12:28

Worse than everAngry

Only1scoop · 21/09/2016 12:29

Even worserer than before

Clayhead · 21/09/2016 18:55

It's getting worse.

cozietoesie · 21/09/2016 20:25

I think it may be. Four or five times today.

cozietoesie · 22/09/2016 12:28

Crashed within a minute of my entry this morning.

Only1scoop · 22/09/2016 12:30

Can we have some feedback HQ?

Clayhead · 24/09/2016 16:05

Please?

It's just all the time, makes the site unusable.

Footle · 25/09/2016 07:52

Still going on, it's driving me nuts. Screen goes black suddenly and the app closes down , over and over again, or clicking on I'm On results in endless Check network error.

Psyhke · 25/09/2016 08:01

Been happening here for ages too, I don't use the app but the mobile site. I'd thought it was just my phone. Using MN on my tablet was horrendously slow until I started using an adblocker.

eurochick · 25/09/2016 08:15

It's happening to me too (iPad mini/iPhone 6). I'll be in the middle of reading a thread and then I'm back at my home screen with no warning.

Stoneagemum · 25/09/2016 08:34

Still happening to me along with random refresh of active convos! So annoying

Womenareliketeabags · 25/09/2016 08:54

I reported this over a month ago and am yet to notice any difference or receive any feedback about what your tech team are up to

App keeps crashing/shutting down
www.mumsnet.com/Talk/site_stuff/2708767-app-keeps-crashing-shutting-down

Only1scoop · 25/09/2016 09:45

Bump

podmax · 25/09/2016 10:01

Happening for me too. Also iPhone.

DameDiazepamTheDramaQueen · 25/09/2016 12:51

Just happened again...

Footle · 25/09/2016 18:06

A suggestion - perhaps everyone should post on this thread to report a shutdown ,as soon as we can get back on.

iklboo · 25/09/2016 18:07

Sick of the app crashing several times a day too.

Clayhead · 25/09/2016 19:04

Still happening here.

Only1scoop · 25/09/2016 19:18

When is it likely to be sorted I'd say it's been over a month now?

Footle · 25/09/2016 19:24

Happened again

venusinscorpio · 25/09/2016 19:27

Please can we have some feedback, MNHQ? Are your tech team still looking at it?

FlissMumsnet · 25/09/2016 22:10

So sorry there's been no improvement as yet Blush
Please bear with us, we know how irritating this is.
We are working on it & hope to have things resolved very soon

venusinscorpio · 25/09/2016 22:54

Thanks Fliss.

Footle · 26/09/2016 09:10

It just refused to open new thread, then shut the app down completely. It's let me back on quickly though.

TimMumsnet · 26/09/2016 09:29

Hey guys, thanks for reporting these crashes, we think we've managed to fix the main offenders and will be getting them out in a release very soon.

They've taken a while to fix because we haven't been able to reproduce them on any of our test devices. iOS 10 has also introduced a few more problems, so that may have contributed to some of your problems.

I'll let you know when a fix is released, and as always - your feedback will help us figure out if that's solved the problem.