What happened yesterday?

[OhYouBadBadKitten]

I can't find any explanation of why mn was down. With the odd redirect and the history of the site over the summer, it would be rather good to have an explanation please.

I am also wondering what happened. I sent a tweet but no response. It makes me a bit twitchy, this ongoing situation.

I'd like to know what's occurring too - partly from a security POV but also out of frustration. I've been a huge MN fan for years but it's so unreliable lately that virtually every time I've tried to get on the site is down .

I should imagine we've not heard anything yet because the site came up in the early hours when most of MNHQ, and U.S., were asleep in bed.

I should imagine a meeting this morning to go over what happened before they post to let us now. It's not even 9am yet. Give them a chance.

A full English sounds marvellous.

U.S? I meant us.

Hello all,
The problems yesterday were caused by an internal tech error - which resulted in the entire database being erased. That meant we had to restore it from the latest back up, and that took quite a few hours, as it's huge. We may have lost a very small amount of data - i.e. some of the posts just before the database was wiped.

I haven't gone into the ins and outs of it yet as lots of people were up very late last night but it definitely wasn't an outside attack, and we're confident that what allowed the error to happen has been fixed, so it shouldn't happen again.

Many apologies for the outage. I really hope it didn't inconvenience anyone too much.

Thank you for the update.

Active posts are still crashing the site. Or for me at least.

Thanks Justine

Yeah it's still not working very well. At all

How come other large forums don't have this stuff happen?

When I came back on this morning, the first thing I saw was a pop up asking me to vote for this as the best website. MN is well designed, but it has to work.

So basically, Jeffrey and chums are constantly monitoring Mumsnet for any outage so that they can hit the Twatter button to claim that they've hacked the site. How pathetic. They must have a serious vitamin D deficiency by now.

Omg can you imagine the horror at realising you've just deleted the database

Least we know why now
Anyone else not able to use the app since the last security compromise?

Omg can you imagine the horror at realising you've just deleted the database

Indeed.

Tee hee MrsS I do worry about the Crepey threads addiction that I have developed. I must have tried to log on about 100 times last night. Glad we're back up and running.

Jeffrey started a new Twitter page...and in one comment made it clear that he was responsible for the outage. Whether the was just jumping on the bandwagon remains to be seen.

Thanks for the update.

In future, you really should provide regular updates on Twitter and/or Facebook. People like information, not being kept in the dark.

O RLY missfitt? Have you never had the 'fail whale' then?

Poor tech

It's hard enough to restore an iPhone from backup, can't imagine the pain the ass it must be to restore a whole website!

Hmm, I once lost the entire contents of a memory stick, doesn't quite equal an entire database but it was the end of the world at the time

When I got on to the site just now it took me straight to a thread saying "AIBU to get this site shut down for bullying" it was from 2012 I think instead of the home page.

I agree that updates should be posted on Twitter.

Oh, now I'm cringing. I have done similar. It was not a good day.

"Website of the Year", my foot!

Oh god, poor tech, that must have been one of those cold chills all your blood pooling in your feet moments. Here have a nice , we've all done it. Well, not quite on that scale but nevermind .

I read an entire book last night.