hi everyone - blimey it has been quiet on here today!
we've been away since yesterday to the glamourous location of Ashby de la Zouche to celebrate my mum's birthday. we stayed in the noisiest hotel ever though - with possibly the rudest recpetionist on the planet! they had a wedding on, and when we went to check in, the stupid woman was saying "We'll be having a live band on till midnight," so i said, "Is it going to be noisy in our room?" and she said, "Well, we do tend to have live bands on Friday and Saturday." so i said, "well, yes, but is it going to be noisy?" and she said really patronisingly, "Yes, it is likely to be." stupid bitch! so we moved to a different room, which didn't have the cot they were supposed to be providing, fortunately we'd brought our travel cot, but no sheets. so dh went down to the reception to ask for some sheets, and she started making a phone call while he was still talking to her! so he stropped off, and i went down to talk to her, explained the situation, and that we just needed one single sheet, and could we have one please? and she just said, "Well we do have this wedding on." so i said, "well, if you haven't got the staff to cover your events, you shouldn't be taking on guests as well, should you?" and she said (wait for it) "If you're going to be rude, i can have you thrown out!!!!" pshock]
ok - i've worked in the hotel and catering industry for a long time, it was what i did before i got into optics. there is no way you should speak to a guest like that, unless they're in your face shouting and screaming. if a guest asks for something like an extra sheet to be brought to their room (not exactly time consuming) then you say yes of course, and get someone to do it! it doesn't matter who! the kitchen staff can do it if they're free! just get the thing the geust asked for to them as quickly as possible!!
anyway, as if that wasn't bad enough, the music didn't even stop till half midnight, and there were kids outside our window running around and shouting. consequently, Zac slept absolutely rubbish (didn't get him to sleep till midnight) he's not had proper naps today because of being in the buggy all day, and now he's being a total nightmare to put down! dh is upstairs with him at the moment, all i can hear is Z whingeing and dh ineffectually going Ssssh. he's probably got his laptop up there and is totally ignoring Z. AAAAAARRRRRRRGH! i'm so stressed out!!!!
sorry for ranty long post. am so wound up and pissed off with everything at the moment. need wine.