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Robotgate

324 replies

98percentchocolate · 23/08/2013 08:20

Since robotgate was beginning to fill up the third bargain thread I thought I'd start a dedicated thread here to save Reastie from having to write another mega op just a few days after the last one!

I haven't had my phone call yet and am actually excited for them to ring as I want to put my jargon into use (Is that weird??)

I have a dispatch date of 29th, really hoping that it shows up now.

The lovely iloveholidays took the trouble to post in legal for us and got some good advice. (Even though it was her birthday!) You can read that thread here:
pricing error

Is anyone else worried about the reports of hope charging full price after delivery? I can barely afford £13 for the robot - definitely not £40!

OP posts:
Oreocrumbs · 27/08/2013 20:05

Sorry to hear about your Grandpa 98 Flowers

FeelingHip · 27/08/2013 21:06

Well the money was taken from my account on 17th (ordered on 16th) and when I look online now it says 'status:cancelled'...I did email them last week (before I had read about the problems) and the person replied 'not sure when we are getting them in, will find out and get back to you' but I haven't heard since and they ignored my most recent email. THey haven't refunded my card and I shall be calling tomorrow (and trying to think of something sensible to say!!).

Leilandri · 27/08/2013 21:07

Thanks 98.

No news here either. Account still says to be delivered, with dispatch of 29/08, and no money refunded.

Keeping fingers firmly crossed!

WaitMonkey · 28/08/2013 08:42

Sorry 98 .Thanks

I keep checking this thread to see what's going on and I didn't even order a robot. Good luck everyone.

98percentchocolate · 28/08/2013 09:42

Thanks everyone, you are all very kind!

All quiet here and we are only one day away from despatch day!

OP posts:
98percentchocolate · 28/08/2013 09:43

I am christening this day "despatch eve".

OP posts:
iloveholidays · 28/08/2013 09:59

hee hee 98. fingers crossed for tomorrow. I have my 2 nephews today along with my 3 girls so won't be answering any calls anyway!!

98percentchocolate · 28/08/2013 10:37

Have fun ilove!

I just had a phone call from an unknown number and answered it ready to argue... And it was WHSmith telling me my order is in. Bit of a letdown!

OP posts:
iloveholidays · 28/08/2013 12:52

still nothing this end although haven't checked credit card or hope account. DP reckons they just won't send out tomorrow and wait for everyone to phone up to complain. I do think it's far too long to hold onto our money if no intention to send out though X

SpottyTeacakes · 28/08/2013 13:17

I don't think they will wait for people to complain surely that would cost them more in terms of answering calls/emails etc?

iloveholidays · 28/08/2013 13:58

I thought the same, I think DP just thought we wouldn't get the robot but the longer it goes on the bigger chance we have I reckon!!!

SpottyTeacakes · 28/08/2013 13:59

I know I'm trying not to get excited Wink but they'd be really silly to not go through with the sale now

joymaker · 28/08/2013 14:31

You both right it would look absolutely awful now if they didn't. Here's HOPING boom boom!

runningincircles · 28/08/2013 15:05

Fingers crossed! I keep logging in and it still says estimated dispatch date 29th. No refund in my account yet either.
Did anyone get a reply to their emails? I didn't send an email, but I read on a few posts that others had sent emails.

whoneedstosleep · 28/08/2013 15:41

No reply to my email I sent last thursday

SpottyTeacakes · 28/08/2013 15:46

Or mine

FeelingHip · 28/08/2013 20:32

Does anyone else's Hope account say 'status:cancelled'...I ordered on 16th (which seems earlier than some others) but they seemed to have cancelled mine w/o refund!

Leilandri · 28/08/2013 20:36

All still quiet on the Hope front.
Lets hope(!) that no news is good news and dispatch commences tomorrow...

SpottyTeacakes · 28/08/2013 20:37

No, mine still says the same and I ordered 17th. I think you definitely need to ring them if it says that! Angry

iloveholidays · 28/08/2013 21:22

Mine still says to be despatched estimated at tomorrow. They've probably got so many to send out it'll take more than a day to do them all :)

I assume we'll just need to keep a look at our account tomorrow.

olibeansmummy · 28/08/2013 22:25

Lol waitmonkey I'm also anxiously awaiting the outcome of robot gate and I don't even really know what robot it's referring to! I hope you all get them though or I'll be very Angry on you behalf!

iloveholidays · 29/08/2013 07:15

despatch day has arrived.... I'm taking the girls to the farm today so won't be checking in until later

SpottyTeacakes · 29/08/2013 07:35

I'm going out this morning so won't be able to check until lunch...

Slainte · 29/08/2013 07:40

Thanks for the solidarity oli Grin

WaitMonkey · 29/08/2013 07:40

Robot Day !

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