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Robotgate

324 replies

98percentchocolate · 23/08/2013 08:20

Since robotgate was beginning to fill up the third bargain thread I thought I'd start a dedicated thread here to save Reastie from having to write another mega op just a few days after the last one!

I haven't had my phone call yet and am actually excited for them to ring as I want to put my jargon into use (Is that weird??)

I have a dispatch date of 29th, really hoping that it shows up now.

The lovely iloveholidays took the trouble to post in legal for us and got some good advice. (Even though it was her birthday!) You can read that thread here:
pricing error

Is anyone else worried about the reports of hope charging full price after delivery? I can barely afford £13 for the robot - definitely not £40!

OP posts:
SpottyTeacakes · 26/08/2013 18:08

So what's the plan for tomorrow everyone?!

whoneedstosleep · 26/08/2013 20:07

Well I have emailed them last week with no reply so I don't plan on trying to contact them again.

Oreocrumbs · 26/08/2013 20:09

I'm going to check my bank and my hope account and see if everything is as it was. If so I will wait for the magical '29th' and see if they dispatch.

Will wait for a phone call in the mean while.

If they have cancelled it I will phone them and go bat shit on their asses. Or rather have a reasoned debate while using mildly threatening terms as mentioned upthread!

iloveholidays · 26/08/2013 22:15

I think I'm going to wait and see whether they try to call again tomorrow and say what has been suggested up thread. If not will see what Thursday brings!

Hoping they just decide to honour the orders and cut their losses....

Oreo - hope you sorted your Toy r us problem.

Oreocrumbs · 26/08/2013 22:16

They are looking into it.......

Oreocrumbs · 27/08/2013 07:56

Toys R us is resolved. I got a phonecall at 7 am (wahhh) from the courier saying it's in my garage.

No says me, my garage is never open. Yes says he. You have been on holiday says he, your neighbour told me. No says me, I haven't, I've been here.

And so it went on until it transpires that he has left it in the garage of a neighbour - well a neighbour who lives on a different street Confused.

Anyway he came down, got it out of their garage put yet another note through their door explaining it all and gave me my parcel!

Poor people are going to wonder what the devil is going on when they come back.

Have emailed toys and told them, have parcel and all is resolved.

Fingers crossed Hope has a good a result.

SpottyTeacakes · 27/08/2013 08:17

Phew! Glad it's sorted Oreo, sending the driver back is always the best way I think

NigellaEllaElla · 27/08/2013 09:22

Today feels like its going to be Decision Day.......

98percentchocolate · 27/08/2013 10:16

Anyone else excited about decision day? (D-Day?) I'm just going to do nothing unless they contact me or make some kind of action. Hoping that this time next week I'll be trying to find somewhere to store the blooming thing!

So glad you sorted out the toys r us problem Oreo, yodel are awful!

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98percentchocolate · 27/08/2013 11:14

Any news from anyone? Nothing here and just about to say goodbye to my grandpa (terminal cancer) so they'd better not bloody ring then!

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GiddyStars · 27/08/2013 11:20

Aww 98percentchocolate Flowers it's shit saying goodbye to grandparents. I hope he is comfortable and the family all get to say their goodbyes.

SpottyTeacakes · 27/08/2013 12:00

Sorry to hear that 98 Sad

I've not heard anything

runningincircles · 27/08/2013 13:09

Sorry about your Grandpa 98. I hope he is feeling on comfortable and loved.

iloveholidays · 27/08/2013 13:59

Sorry to hear that 98. My Gran passed away last month, very sad time. Sending virtual hugs xx

Nothing heard here.

whoneedstosleep · 27/08/2013 14:23

I hope you have a peaceful day to say your goodbyes 98.

I wonder if no news is good news from hope.?

iloveholidays · 27/08/2013 14:30

well I've just checked my credit card and still no refund and they took payment on 16th so will be annoyed now if they call. that's quite a while to keep money for something they don't intend to send out!!!!!!

iloveholidays · 27/08/2013 14:32

and hope still says to be delivered with a despatch date of 29th. roll on Thursday!!!!

whoneedstosleep · 27/08/2013 14:33

Yes that's what I think. They should have issued refunds before now of they were going to!

SpottyTeacakes · 27/08/2013 14:34

I agree, surely refunds would have been issued by now?

joymaker · 27/08/2013 14:55

Thanks Thanks 98, what Giddy said ^^

joymaker · 27/08/2013 14:56

Still no news here either

m0nkeynuts · 27/08/2013 15:01

So sorry 98percentchocolate Flowers Flowers

No news here either.

98percentchocolate · 27/08/2013 16:34

Thanks for your very kind messages. He was in a bad way so we only stayed a couple of hours. Left as the Macmillan nurses were due. We got to see him though and he got to watch dd play for a while (he adores her), so that was nice. Hoping it won't be too long now for his sake as he is suffering a bit.
Sorry about your gran ilove. I lost my other grandpa last month too and it really knocks you for six doesn't it? I hope your gran didn't suffer and that it wasn't prolonged. Xxx

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98percentchocolate · 27/08/2013 16:36

Sorry for hijacking!!

I'm hoping that no news is good news (on the robot front), though if I were one of those whose robot wasn't honoured then I'd be pretty pissed if others are.

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chirpchirp · 27/08/2013 16:39

Nothing from me either, no refund and no call.

They've had my money for almost two weeks. Hmmm, I wonder what I should set my rate of interest at!

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