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Original poster

Robotgate

324 replies

98percentchocolate · 23/08/2013 08:20

Since robotgate was beginning to fill up the third bargain thread I thought I'd start a dedicated thread here to save Reastie from having to write another mega op just a few days after the last one!

I haven't had my phone call yet and am actually excited for them to ring as I want to put my jargon into use (Is that weird??)

I have a dispatch date of 29th, really hoping that it shows up now.

The lovely iloveholidays took the trouble to post in legal for us and got some good advice. (Even though it was her birthday!) You can read that thread here:
pricing error

Is anyone else worried about the reports of hope charging full price after delivery? I can barely afford £13 for the robot - definitely not £40!

OP posts:
Oreocrumbs · 29/08/2013 08:07

I'm also off for a day out, so won't be able to check until tonight!

Fingers crossed they dispatch them.

If nothing happens I am going to ring them tomorrow and ask why they are not dispatching an item that they are showing as in stock.

Then get all e commerce act on their ass!

DangerousMouse · 29/08/2013 08:19

oooh mine now says 'to be delivered' it didn't say that yesterday. I think it's coming!

Original poster
98percentchocolate · 29/08/2013 08:19

Happy Dispatch Day everyone! Please join me in the corner where the Buffett will consist of Brew and Cake whilst we wait for our gifts to be delivered (or at least find out if they are on their way)

OP posts:
Leilandri · 29/08/2013 09:06

No change in my account as yet. I shall join you in the corner 98 Grin

Brockle · 29/08/2013 09:11

happy robot day Smile. got everything crossed for you!

SpottyTeacakes · 29/08/2013 09:12

I predict nothing will happen and the order statuses won't change

m0nkeynuts · 29/08/2013 09:28

Happy Dispatch Day! Flowers

I'll be periodically checking my order status on their website today, but at present it is still the same as it was ('To be delivered' with the estimated dispatch date of today).

DangerousMouse · 29/08/2013 09:30

Has your status not changed? Mine has definitely changed since last night. (not that I am obsessively checking it at all!)

m0nkeynuts · 29/08/2013 09:58

I'm pretty sure it's always said that for me! On the 'Order History' page it says 'Received' as the order status, but on the order page itself it's "To be delivered".

m0nkeynuts · 29/08/2013 10:00

Also worth noting that the Order Acknowledgement email stated:

"The expected delivery date is an estimate only and may be affected by factors outside our control."

So they aren't really tied to today's date for dispatch...

Happiestinwellybobs · 29/08/2013 10:08

Mind says to be delivered - which I'm sure it didn't before. They did tell me that they were going to honour the order anyway. I think the poor woman took pity on me as I was having a really bad day when she called and was about to sob!!

She initially said I could not have it, then I was told they would send it.

I think that if refunds haven't been made and the order says a despatch date we will get them tbh.

Littlemousewithcloggson · 29/08/2013 10:19

The anticipation is like Christmas!!!!

CatAmongThePigeons · 29/08/2013 10:20

Mine has always said to be delivered I think, I hope it is dispatched today (or I will ring and ask why not)

Original poster
98percentchocolate · 29/08/2013 10:20

My status definitely hasn't changed, it always said "to be delivered" on my page.

OP posts:
CatAmongThePigeons · 29/08/2013 10:21

As it is showing as 'in stock' they should post them out

m0nkeynuts · 29/08/2013 10:32

Yep, I agree that it's likely they will honour our orders now, as we haven't heard otherwise. I can't see how they could possibly justify holding onto our money for two weeks if they had no intention of honouring the orders!

joymaker · 29/08/2013 11:10

Oh Spotty please don't say that, I'm already in the buffett corner with 98 and Leilandri Grin Happy robot despatch day everyone!

FeelingHip · 29/08/2013 11:10

has anyone's arrived yet?! They are a dodgy company I think!

BumpKitty · 29/08/2013 11:37

Waiting here too, I'm pretty sure mine has always said 'to be delivered' as well...

Pinebarrens · 29/08/2013 12:16

I am one of the fortunate people who did receive the robot shortly after purchasing. I had a missed call same day as most on here last week but haven't had any return calls. The invoice received with the robot had no price on it, although the £13 had been taken from my account.

Today I received an invoice in the post from Hope for £13 something, so I'm not expecting to hear anything else from them.

Fingers crossed for you all that they honour it, you never know!

If they do, they will at least receive some praise from the MN Robotters (aside from all the messing about).

TerraNotSoFirma · 29/08/2013 12:21

Happy dispatch day all :)

I am positive our robots will be dispatched today and we will have them by the weekend :)

Meanwhile I have a theory on what happened. ...

They also have these cardboard robot kits for £10 odds.
So, whilst putting the vtech robot stock onto website, someone has shouted "ere, morag, how much are those robot thingys?"
"£10 and something pence"

No offence to any morags :)

m0nkeynuts · 29/08/2013 12:26

That sounds very plausible, terra!

chirpchirp · 29/08/2013 12:59

Happy robot day one and all.

iloveholidays · 29/08/2013 13:37

no change on my account

whoneedstosleep · 29/08/2013 13:51

No change to my account either. Still says 'to be delivered'

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