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DLA wait times Part 13

1000 replies

Piony · 04/09/2023 09:56

I see thread 12 is full. Is there a Part 13 already, or shall we make this it?

OP posts:
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14
Bethm439 · 13/09/2023 09:26

Scan date 17/5 just called as with decision maker since Monday, told wait times now 19 weeks this is painful.

1990shopefulftm · 13/09/2023 09:43

Has anyone called after 9 and had any luck? Lost track of time and started calling at 9.30 so just get dropped from the queue.

Piony · 13/09/2023 10:02

Not this week but yes. I had to wait an hour after calling at 9.30.

I wonder if between us we could figure out the best times to call other than 9.00 on the dot.

OP posts:
Mom23milly · 13/09/2023 10:13

Between half 10 and 11 is the fastest I've ever got through

MinnieTruck · 13/09/2023 10:18

LeicesterDadOfThree · 13/09/2023 08:15

Hello everyone, this is my first post but I've been following for quite a while, kind of thought mumsnet was exclusively for women but in fairness I found out that wasn't the case.

Too my question, i applied over the phone on the 03/04 and my sons scan date was the 15/05 i havent received any text or letter yet but today I recieved back pay of £2868.90, but for the life or me I can't seem to work out what rates have been awarded, nothing quite fits I was wondering if anyone else could make light of it and its just my tired brain.

Thanks in advance

It’s best to post this in the DLA group on FB. The moderator’s are great and will be able to tell you how many weeks of the old rate and then new rate you’ve been paid

LeicesterDadOfThree · 13/09/2023 10:20

MinnieTruck · 13/09/2023 10:18

It’s best to post this in the DLA group on FB. The moderator’s are great and will be able to tell you how many weeks of the old rate and then new rate you’ve been paid

Ok thankyou ill have a look for the group 😊

Chels2020 · 13/09/2023 10:23

Called twice got through the options then cut off anyone else had any luck in phoning today?

MinnieTruck · 13/09/2023 10:25

I got through today but at 9am on the dot. That’s the only ever time that I call because otherwise I get cut off. Only waited 15mins this morning

1990shopefulftm · 13/09/2023 10:29

Chels2020 · 13/09/2023 10:23

Called twice got through the options then cut off anyone else had any luck in phoning today?

Got cut off 4 times and ended up in the hold queue finally 20 minutes ago, waiting to get through now.

Chels2020 · 13/09/2023 10:32

1990shopefulftm · 13/09/2023 10:29

Got cut off 4 times and ended up in the hold queue finally 20 minutes ago, waiting to get through now.

It’s an absolute nightmare isn’t it! I really think an online tracking system would
help everyone even them in the office

1990shopefulftm · 13/09/2023 10:35

Chels2020 · 13/09/2023 10:32

It’s an absolute nightmare isn’t it! I really think an online tracking system would
help everyone even them in the office

It's so silly, if UC can have systems where you can message someone why can't this department.

Chels2020 · 13/09/2023 10:41

1990shopefulftm · 13/09/2023 10:35

It's so silly, if UC can have systems where you can message someone why can't this department.

I know I’m giving up today now good luck for you :)

trace34567 · 13/09/2023 11:02

1990shopefulftm · 13/09/2023 10:35

It's so silly, if UC can have systems where you can message someone why can't this department.

100 % agree

Angry84 · 13/09/2023 11:11

Bethm439 · 13/09/2023 09:26

Scan date 17/5 just called as with decision maker since Monday, told wait times now 19 weeks this is painful.

I've the same scan date. I'm on hold now waiting for them to answer.

Pawtucketbrew · 13/09/2023 11:22

Week 17 here too. Won't bother calling them then!

1990shopefulftm · 13/09/2023 11:33

18/5 took me 85 minutes to get through and they said it's just gone through to the decision marker this week. The gentleman then called me back 2 minutes later to say they spoke to my decision maker specifically who said they re hoping to sort that batch between tommorow and Friday.

Daryl54 · 13/09/2023 11:53

I’m same scan date 31st may @Chels2020 too hopefully not too long now to wait

Chels2020 · 13/09/2023 12:07

Daryl54 · 13/09/2023 11:53

I’m same scan date 31st may @Chels2020 too hopefully not too long now to wait

Edited

fingers crossed someone further up said it’s taken 19 weeks now

* update for coc I did mine 24/03 it’s 25 weeks this Friday and I’ve just rang and they have told me it’s now taking over 30 weeks and I should have a decision by the end of October beginning of November hopefully they said! *

Daryl54 · 13/09/2023 12:30

Seems like it is taking forever I phoned up for forms 18th april new claim they said middle of oct but if it’s longer maybe november now

Angry84 · 13/09/2023 12:45

Scan date 17/05
eeeeeeek.
It's over.
Just got "THE TEXT"
We've decided your child qualifies for Disability Living Allowance. You don't need to contact us about this. We'll send you a letter with all you need to know. If you don't get this within 2 weeks please contact us.
On hold to find out what my dd was awarded thank you to everyone for your support over the last 17 wks
Fingers crossed 🤞 For everyone still waiting.
May the odds be for ever be in your favour

Tjay19 · 13/09/2023 12:52

Angry84 · 13/09/2023 12:45

Scan date 17/05
eeeeeeek.
It's over.
Just got "THE TEXT"
We've decided your child qualifies for Disability Living Allowance. You don't need to contact us about this. We'll send you a letter with all you need to know. If you don't get this within 2 weeks please contact us.
On hold to find out what my dd was awarded thank you to everyone for your support over the last 17 wks
Fingers crossed 🤞 For everyone still waiting.
May the odds be for ever be in your favour

Edited

great news, must be such a relief. I’m 19/5 so hopefully not much longer 🤞

Goodthingswillcome · 13/09/2023 12:54

Amazing news

Angry84 · 13/09/2023 13:19

Tjay19 · 13/09/2023 12:52

great news, must be such a relief. I’m 19/5 so hopefully not much longer 🤞

My dd's claim was at exactly 17 wks to the day so I'd guess thu/fri for your. 🤞

Mummato7 · 13/09/2023 13:31

Angry84 · 13/09/2023 12:45

Scan date 17/05
eeeeeeek.
It's over.
Just got "THE TEXT"
We've decided your child qualifies for Disability Living Allowance. You don't need to contact us about this. We'll send you a letter with all you need to know. If you don't get this within 2 weeks please contact us.
On hold to find out what my dd was awarded thank you to everyone for your support over the last 17 wks
Fingers crossed 🤞 For everyone still waiting.
May the odds be for ever be in your favour

Edited

Congratulations I'm same scan date as @Tjay19 so fingers crossed we hear something in next few days this wait is awful

Angry84 · 13/09/2023 13:36

Medium rate care
And lower rate mobility
Until she is 16 or 17

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