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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

dla part 11

972 replies

megan345 · 26/04/2023 16:30

new thread

OP posts:
Are your children’s vaccines up to date?
Thread gallery
8
J8231 · 16/05/2023 16:02

I have tried 9 times today it either gets cut off immediately or after 20 mins, pain in bum, wonder if they have a problem with the lines today

upthewallmumof3 · 16/05/2023 16:03

@Nicole12345 I actually feel like crying today! They do this so people give up calling but I'm determined today 💪🏻

Nicole12345 · 16/05/2023 16:03

I might try and see if the same thing happens to me. Will let you know

upthewallmumof3 · 16/05/2023 16:03

@J8231 isn't it awful it's taken most of the day! How I've still got a job today I don't know 🙈

upthewallmumof3 · 16/05/2023 16:11

@Nicole12345 okie doke xxx

Nicole12345 · 16/05/2023 16:55

Managed to get through to someone still not any further 🤦🏼‍♀️ not even been assigned to a DM yet. Told 14-15 weeks now… waiting time seems to be creeping up

upthewallmumof3 · 16/05/2023 16:56

@Nicole12345 cut off again after 58 mins I actually give up 😪

Peachlollipop · 16/05/2023 17:10

I suppose the bank holidays haven’t helped with waiting times. And now we are getting into a popular time for holidays.

ClareN82 · 16/05/2023 18:41

Hi, anyone heard on renewals, they've had mine 15 weeks and its due to run out in 2 weeks, its so stressful. X

Orangemop · 16/05/2023 19:00

Mine runs out in 2 weeks too I called yesterday there was no decision the lady I spoke to said that they’re doing them just before they run out so there’s no break in claims rather than who sends them back first- so frustrating

ZRmum1 · 17/05/2023 09:26

Hi scan date 14/02 first claim, I'm currently on hold trying to get an update on timescales . Usually get cut off but thought I would try today

J8231 · 17/05/2023 09:34

I have tried again this morning but I'm getting to do all the options then I get the engaged tone. Let us know if you manage to get through

Mumto2sengirlsxx · 17/05/2023 09:39

@J8231 ive just been having the same thing going to try again in a bit

upthewallmumof3 · 17/05/2023 09:43

I'm on hold again so let's see if it cuts off again xxxx

ZRmum1 · 17/05/2023 09:45

I managed to get through and was told my daughters claim is now with decision maker. Not sure how long this bit takes, scan date was 14th Feb

Mumto2sengirlsxx · 17/05/2023 09:46

@ZRmum1 ooohhh good luck and hope you get the decision your child deserves :) x

upthewallmumof3 · 17/05/2023 09:46

Oh that's amazing mine was the 13.02 so hoping for some news if I get thru 🙏🏻

Mumto2sengirlsxx · 17/05/2023 09:46

@upthewallmumof3 hope you manage to get through 🤞🤞

upthewallmumof3 · 17/05/2023 09:47

@Mumto2sengirlsxx fingers and toes crossed 🤞🏻😘

Mumto2sengirlsxx · 17/05/2023 09:51

@upthewallmumof3 ive just tried again same cut off tone! I dont understand why some days you can get through and some days you cant xx

upthewallmumof3 · 17/05/2023 09:54

@Mumto2sengirlsxx yesterday was horrendous day trying to get thru getting cut off all the time, they should have more call handlers as it must be a busy dept! I'm still on hold xxxx

Mumto2sengirlsxx · 17/05/2023 09:55

@upthewallmumof3 yeah sometimes it feels like its to busy so the cut the lines off 😅 ill have to try again later on maybe or tomorrow i got stuff to do today so cant hang round waiting for them to let it go through haha xxx

upthewallmumof3 · 17/05/2023 09:57

@Mumto2sengirlsxx I've put my daughters air pods in so I can crack on 😂 I'm determined today 💪🏻

Mumto2sengirlsxx · 17/05/2023 10:01

@upthewallmumof3 i dont blame you!! 🤣 hope your not waiting for them for too long hun! X

upthewallmumof3 · 17/05/2023 10:02

@Mumto2sengirlsxx 40 mins up to now 🤯

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