BabyCarmen When I spoke to MCare last night, I asked why the bag had been sent, but not the coat. She said it was out of stock... (I had checked teh website, was showing out of stock) so I said about it being in stock when I ordered, and for the few days of me chasing the payments as I had kept checking. She said it shouldnt affect my order.
I calmly explained that was not what I was asking. I asked her why it would show in stock for days, then when I chase it up it is out of stock. Surely my order should have been processed and sent through in plenty of time, and when would they re-stock.
They don't know that... "we don't have dates"....
But she did reassure me that I hadn't been charged yet for the coat (so couldnt get my 1/2 price refund on the bag) and if after 4 weeks it wasn't back in stock they'd cancel my order.
So I clarified with her, after 4 weeks, with no notifications along the way that it was out of stock, they would cancel my order... and as a result, what would they do about my half price bag?
Well, nothing.... I wouldn't be eligible for that, so I'd have to pay full price. OR I could order somethign else from them to qualify.
You can imagine I was not a happy bunny. I was very polite to her though, and said I would look into it again soon.
I can see where she's coming from in a way.... but I am completely dissatisfied with their website, and the way my order has been handled. The bag I picked I was happy to pay £20 for... but for £40 it is mediocre at best. So once i have my precious Bon Prix coat, I will be returning the mediocre bag, telling them to naff orf... and getting a decent bag, whilst wearing my delicious coat! Charcoal duffel coat 
www.bonprix.co.uk/product/maternity-duffel-coat-charcoal-960333/?bundle=3922162&type=image&pa=0&sourcePageClick=article_image
By the way,... this coat was a birthday present from my mum and dad... which was 17th October... Nice one motherfu**ercare.
I am sure they have other good aspects... and the shops have ALWAYS been good. Website, and customer service.... plops!