I went to the hairdresser for a half head of highlights this week. I am naturally dark blonde but like to brighten my hair up. For years I box dyed my hair with the baby blonde nice & easy kit and it looked fine but now I go to the salon a few times a year and do it myself in between.
This hairdresser has done my highlights a few times over the last year and half. It had been several months since I’d been to her and I’d been away on holiday so I’d used a box dye in the meantime because I wanted to blend the regrowth.
On the day of the appointment, I sat in the chair and she started looking through my hair and asked if I’d used something on it since the last time. I told her I’d used box dye but only on the hairline and roots and her whole manner changed. She became very irritable with me and started basically telling me off. She started saying things like ‘I wish you wouldn’t put box dye on it because it’s so hard to lift for me! You should always wait and have it done professionally.’
I was taken aback because the box dye wasn’t that apparent. It had faded a lot and to be honest, I don’t have the money to go to the salon every time I have some regrowth. She made me feel like a scolded child and I was upset because I get a bit anxious anyway when I go to the hairdressers and she made me feel like I did something wrong. I pay a lot of money to have my hair done and I expect to feel relaxed, not uncomfortable.
Do you think she was tone deaf to say this in the middle of a cost of living crisis? Not everyone has the money to pay £70+ for their hair every 6 weeks. I understand it can be frustrating when clients use box dye but I didn’t find her reaction very professional.