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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To take the body lotion and soap from a £250 a night hotel? They have asked for it back!!!

1000 replies

mum2sons · 05/04/2007 09:36

DH and I spent our wedding anniversary in a v expensive boutique hotel. I took the body lotion and soap home as I usually would do (sad, but I get v excited about these things!)Yesterday we received a letter from the hotel asking for us to send the 2 items back for the future enjoyment of guests!!! Talk about humiliation! Looking forward to MNetters views

OP posts:
cherrypieplum · 17/04/2012 19:50

Tell them you work for environmental health and took them away for testing after receiving complaints about the bottles are being reused!!

cherrypieplum · 17/04/2012 19:52

Haha! Just realised how old this is!!

jinglymum · 17/04/2012 20:09

Oh dear kickingk what for? Stealing more soap?

mrscumberbatch · 17/04/2012 20:13

A gorgeous hotel that I've been to had to change their soap dispensers as people were heaving the giant Molton Brown ones off the walls.

They have also had people steal their communal hair straighteners (meter GHD's) by snipping the wires.

If I'm going somewhere swish for a weekend I am not thinking about what fixtures I can lynch!

VivaLeBeaver · 17/04/2012 20:19

I remember this thread as well, in fact as soon as I saw the title I knew it was this thread. Wasn't it Strattons in Norfolk?

ScarlettAlexandra · 17/04/2012 20:52

did the hotel ever comment? got to page 12 and gave up lol.

TattyDevine · 17/04/2012 21:14

This is a great thread. I realised it was old on page one, the date caught my eye, god knows how. But I still read lots of it Grin

I have stayed at this hotel in my pre child days. I'm amazed they would be so petty despite providing full "retail" size toiletries - they are not the only hotel to do that either, green or otherwise.

I'm glad I never take toiletries though, even the ickle ones, or I might have had egg on my face too, like the OP. I've never truly liked any of the toiletries that hotels have, and I'm not even that fond of Molton Brown. Not that I'm terribly snobby, theres stuff cheaper than Molton Brown that I do like, sometimes.

It took a couple of years of marriage to educate my husband that a couple of pilfered sample sized toiletries from a poxy hotel in Frankfurt or similar was not an acceptable "gift" for one's wife after a business trip Hmm Grin

sashh · 18/04/2012 10:28

Tell them you have chicken pox / rabies / lurgy and you will return them, but their other guests will be at risk

Insist on a full risk assessement of returniing them, including the dangers postal workers may be exposed to ensure you do not harm anyone whilst returning them. In fact suggest to them that they use a professional toxic waste courier to transport the toiletries back to you.

If you like I could go round in a suit witha clipboard and ask them what their health and safety policy is regarding the reuse of possibly infected products.

SoupDragon · 18/04/2012 10:33

ZOMBIE THREAD

Good lord! why do people bump random threads from years and years ago?

mayaswell · 18/04/2012 10:57

Hahaha, I didnt realise how old this was, I googled the bloody hotel yesterday, it seems they survived! Looks nice actually...

ShowOfHands · 03/11/2022 20:11

www.rightmove.co.uk/properties/124319657#/?channel=RES_BUY

It's for sale. Every time I see it advertised - I live not too far from here - I want to email and ask if the toiletries are included in the asking price.

Butchyrestingface · 03/11/2022 20:28

ShowOfHands · 03/11/2022 20:11

www.rightmove.co.uk/properties/124319657#/?channel=RES_BUY

It's for sale. Every time I see it advertised - I live not too far from here - I want to email and ask if the toiletries are included in the asking price.

Been in current owners' hands for 30 years - almost as long as it's been getting slagged on MN. Grin

cowandchickensmum · 03/11/2022 20:48

Your very good. I had the posh toilet roll, laundry tablets, toiletries and washing up liquid 😂. Never got an email 👀

ReneBumsWombats · 03/11/2022 21:06

Sure, but after 15 years it's probably rank.

catandcoffee · 03/11/2022 21:07

Maybe they're selling it because they're fed up with everyone stealing the body lotion and soap 😉

Itsabitnotcold · 03/11/2022 21:08

I just can't get over what kind of scummy hotel expects guests to keep using the same communal bottle of moisturiser 🤢
I know zombie thread but boak.

Scautish · 03/11/2022 21:14

if any thread is going to be de-zombied then surely this is a perfect candidate!

maybe we could all send some of our old toiletries to the owners now?

pumpkinscoop · 03/11/2022 21:16

Lots of nice hotels have large bottles of toiletries e.g. Elemis and similar I'm sure aren't for taking, in fact we stayed in a suite hotel a few weeks ago where there was a note to say you'd be charged if you took the toiletries. Small bottles are fair game I guess.

Livinginanotherworld · 03/11/2022 21:19

If they are full size high branded products they you should not have taken them. Small individual packets yes.

Hillary17 · 03/11/2022 21:23

Are we talking miniatures or full size things haha?

DeireadhFomhair · 03/11/2022 21:26

This thread is the same age as my 6ft 5" 15yr-old 😆
They've obviously been in financial trouble for quite a few years now given they looked for shampoo back 🤪

olympicsrock · 03/11/2022 21:28

Sorry OP you were wrong . You don’t take full size products only Minis / individual sizes.

What were you thinking??

Chikapu · 03/11/2022 21:31

olympicsrock · 03/11/2022 21:28

Sorry OP you were wrong . You don’t take full size products only Minis / individual sizes.

What were you thinking??

I doubt she can remember her exact thought from 2007.

RonSwansonsChair · 03/11/2022 21:31

olympicsrock · 03/11/2022 21:28

Sorry OP you were wrong . You don’t take full size products only Minis / individual sizes.

What were you thinking??

@olympicsrock Maybe the op has repented in the past 15.5 years??

BaffledShopper · 03/11/2022 21:34

I was tempted to pinch the lovely smelling hand soap (in plastic dispenser marked 'tester') from a salon. I figured the company probably supplies it to them for free. Then I noticed they had it on sale in the salon and it was £25 for 100ml!
I didn't take it, needless to say, but no blummin wonder it smelled nice!

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