@PissedOffNeighbour22
There's been plenty of online criticism of oushk recently i think, to balance the very batty adoration 😅 . Apart from here, I've done a Social Media detox so I'm not seeing it anymore. They've improved their communication so send regular emails rather than relying on the awful FB groups, which I've left.
At the risk of coming across batty and adoring, I've been with them for almost a year now and have never had an issue, at all, ever, apart from this week when I ordered a tub of 100 docusate tablets but only got 3 boxes of 30. I dropped them an email yesterday, not complaining but pointing out they needed to update their website, today they emailed an apology, with another box of 30 dispatched.
For maintenance, i think they're responsible but hands-off which is suiting me. They also try to prioritise current customers during times of shortage so I still got my 5mg last time after they ran short - think this might come in very handy in the future.