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Deep empathy for flight attendants - giving gifts to balance things out?

193 replies

gentlegee1976 · 10/09/2026 06:11

Hi everyone,
I want to show some appreciation to the flight attendants on an upcoming trip. This is country number 11 that I am going to visit, and over my travels, I've developed a deep personal empathy for public service workers.

I have prepared four £10 Starbucks gift vouchers (one for each crew member on a short-haul flight) to hand over.

This will be done from BHX whenever my finances allow me to. Along with the gift cards, I’ve written a note to explain why I'm doing this. This is the exact text of the note:

"Hi, please accept these Starbucks gift vouchers as a small gesture of my appreciation. There's one for each of you (4 in total).
I spent 10 years as a Birmingham bus driver, during which time I was spat at, punched in the face and headbutted, not to mention the endless disrespect and abuse that public service workers have to endure.
Although (as you already know) the overwhelming majority of people are polite and respectful, it's the small minority that can really ruin your day.
I'm just trying to balance things out a bit and maybe brighten your shift up a little. I truly understand the problems that you face, and the fact that they're only getting worse.
Unfortunately, 12-hour+ workdays are all too familiar to me as well. Please buy yourselves a nice breakfast, you deserve it. I appreciate your hard work, and recognise that you do a difficult and demanding job."

My question for the board is: will this small gesture do to try and balance out the endless problems that they have to deal with?

Has anyone done something similar, or do we have any cabin crew on here who can advise? They'll be given to the first attendant I see in an envelope (discreetly) when first boarding. They'll understand when they open it.
Thanks in advance.

OP posts:
BadBadCat · 10/09/2026 08:47

This can't be for real?

If it is it's just so patronising! Just be normal, polite and smile and say thank you when you get off.

Dollymylove · 10/09/2026 08:48

Soontobe60 · 10/09/2026 06:33

Flight attendants aren’t ’public Sector’ workers. Airlines are private businesses. This just sounds like a really cringy thing to do - what about the flight crew? My friend’s son is currently paying off a £65k debt - his pilot training fees - on a salary not much higher than the highest paid cabin crew who don’t need to pay any fees to train for their job.

That was your sons choice though. Maybe he should have joined the RAF instead. On the job training 😊
Regarding the coffee vouchers, its a nice gesture which I'm sure will be appreciated. Its not a job I would like, especially long haul flights.
Nowhere near as "glamorous" as many think, according to a friend of mine who rexently quit

dottiedodah · 10/09/2026 08:48

It is a kind gesture ,but seems a little OTT to me.You say you have visited 11 countries .With respect thats a fairly average number TBH. The poor bus drivers in London, were striklng due to 44 degree heat in their cabs .which is dangerous .I would rather give to them! The airline staff are reasonably well paid and the jobs are fairly sought after too

Maisy7 · 10/09/2026 08:48

Very odd post....seems made up just to get/see reactions.

Maybe better to set up a direct debit to charities that you deeply care about that way you are contributing and satisfying your own need to give back and doing it in a positive way.

Your offer to cabin crew, could be taken the wrong way...

PenelopeAsks · 10/09/2026 08:51

Starbucks coffee is vile.

Frenemies · 10/09/2026 08:51

WhyWouldSomeoneDoThat · 10/09/2026 07:42

OP if this is something you want to do then do it! There’s clearly no harm or malice in this at all so it will just be a quirky little thing that shows solidarity in your own way as a token gesture of appreciation. This is where anonymous online forms aren’t always helpful. little gestures like these are sweet and will probably brighten their day. I wouldn’t overthink it. If it’s something you want to do - go for it. And to PPs, It’s not doing any harm.

Edited

The voucher won’t do any harm but the note could, I’d feel both disturbed and offended to receive a note like that.

Cucurella · 10/09/2026 08:53

Honestly don’t do this. You’ll just embarrass yourself.
Imagine everyone on a plane handing out gifts, it would be a nightmare

HeckYeah · 10/09/2026 08:54

Harshreality · 10/09/2026 08:34

"this is country number 11"

Im dying from second hand cringe. Talk to me when you're over 50 countries, you wild jet-setter, you

This. I mean, 11 countries.. My kids had probably done 11 countries by the age of 11.

There is something very wrong with this post. And the last one that was the same.

That note is disturbing. You are making it about YOU, not them. And in a way that sucks energy out of anyone reading it. It’s extremely rude to hand someone a note like thayt when they are about to concentrate on doing their job.

Littledidsheknow · 10/09/2026 08:56

My question for the board is: will this small gesture do to try and balance out the endless problems that they have to deal with?

Will a one-off, low value Starbucks voucher negate all the problems they will deal with throughout their careers? Yes absolutely!! 🥴

This whole thing is bizarre, OP… flight attendants are not poor starving souls, and countless people have demanding and low paid jobs where they are subjected to difficult service users so it’s ridiculous you’ve singled them out.
And as the nurse above said you could really hack them off by implying you pity them.

Traitorsclaudia · 10/09/2026 08:56

Why flight attendants? Why not a supermarket worker or a cleaner? I work for the LA and got called a "fucking bitch" on a call yesterday. Where's my voucher?

HeckYeah · 10/09/2026 09:00

Tbh if I was handed a note like that on a fucking plane, I would see it as a disturbed person and notify someone.

Although (as you already know) the overwhelming majority of people are polite and respectful, it's the small minority that can really ruin your day.

That would be you.

Seriestwo · 10/09/2026 09:02

You should definitely board a plane in September and immediately hand envelopes containing Goodness knows what to the flight staff.

Good luck. I hope you enjoy being manhandled.

OvernightBloats · 10/09/2026 09:08

You feel sorry for them, yet you are giving them Starbucks vouchers! You are punishing them instead of rewarding. Starbucks coffee is rancid.

HeckYeah · 10/09/2026 09:11

gentlegee1976 · 10/09/2026 06:39

The job of a flight attendant CAN absolutely be unbearable at times. People on forums who have never worked in public transit or aviation often suffer from a massive blind spot.

They see the glamorous side of travel or view the crew merely as "waitstaff in the sky," completely missing the gruelling reality of managing the public in a confined space, whilst dealing with ignorant and disrespectful people on a daily basis.

Like a bus driver, a flight attendant is locked in a tight enclosure with lots of strangers, dealing with the exact same challenges, but amplified by the unique pressures of aviation.

You might say, "Well, they can always quit"? You'd then be complaining about cancelled flights and demanding a refund.

And if they do quit, it means you want them to quit and still serve you when you go on holiday as well? How does that work? It's the same mentality as people saying it to waitresses. Are you going to go into the kitchen and place your order with the chef?

Written by ChatGPT

paristotokyo · 10/09/2026 09:18

Sorry op I think it would be a bit weird to do this. You can just say a genuine ‘thank you’ to them in person after your flight. They may even have rules not being able to accept gifts from the public. I had this rule in a previous role I was in.

LondonLass2026 · 10/09/2026 09:44

Also, if you do this before the flight takes off (I missed that part in my original reply) it smacks of bribery.

LetMeGoogleThat · 10/09/2026 09:47

The way to balance things out is to be bloody normal, smile and say thank you!

This is weird, and you're not doing it for them, you're doing it for you! Along with this post it's desperate virtue signalling and fishing for praise 🙄

AuntieBiotics · 10/09/2026 10:31

The way to recognise good customer service is to email the feedback email or the customer service email and say - I was sitting in seat 12A on the flight from LHR to Vienna on 28th September. I was looked after by Alex, Sam and Ali, who were professional, courteous, empathetic, friendly (or whatever) and I want to make sure this positive feeback gets back to their manager".

Not weird letters and weird vouchers.

BillieWiper · 10/09/2026 10:38

It's a bit OTT. Like it's really seemingly inserting yourself as a main character in their lives when you're really not part of it at all. They're just at work. Doing a job they probably mostly really enjoy.

You seem to want to tell strangers about how you were abused in your job but that's not especially helpful to them. It may be cathartic for you.

Just hand over the gifts simply saying these are to thank you. I mean I would much prefer cash to Starbucks. They probably get litres of it or similar for free while working anyway. But just do it without such a hoo ha.

LondonLass2026 · 10/09/2026 12:06

Echoing the majority, yes, can't you just be polite and courteous? Don't make a mess. Tidy up your rubbish and hand it to them when they come along with the bin bags. Don't get drunk. Smile politely, listen when they do the safety demo (so many chat over it - so rude). That's all you need to do. Say thank you when you get off, hello when you get on. Basic manners go so far.

Anything else is just so weird.

Sparklingtulip · 10/09/2026 12:06

HeckYeah · 10/09/2026 08:54

This. I mean, 11 countries.. My kids had probably done 11 countries by the age of 11.

There is something very wrong with this post. And the last one that was the same.

That note is disturbing. You are making it about YOU, not them. And in a way that sucks energy out of anyone reading it. It’s extremely rude to hand someone a note like thayt when they are about to concentrate on doing their job.

Edited

Hmm whilst agreeing a gift isn’t necessary, these posts seem mean spirited and belittling.

MyCatIsAnAeroplane · 10/09/2026 12:10

This definitely seems more about you than them. Smacks of giving a coffee to a rough sleeper and filming it for likes.

Weenurse · 10/09/2026 12:28

I get where you are coming from.
i always take some chocolates and give to cabin supervisor on boarding with a “thank you for taking care of us”. I then sit in my seat and that is it.
i give on boarding so they can have a treat between service and so I don’t have to try to find space in my seat area!
Maybe just give vouchers with a thank you and no note.

RosaNovella · 10/09/2026 12:39

Oh Dear Lord!
This is bullshit
AI based on those " empathetic" read Narcs who send other passengers bags of crap to apologise for being on a flight with a baby
" look at meee, I gave birth"

This is not empathy,its projection

notimagain · 10/09/2026 12:42

"The way to recognise good customer service is to email the feedback email or the customer service email "

^^This ...

Having a nice letter on file from a satisfied customer is well worth having especially at those airlines who like a high level of cabin crew churn..