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DLA WAIT TIMES THREAD 70

1000 replies

Craftilyhopeful · 22/05/2025 06:34

NC - new claim
COC - change of circumstances
MR - mandatory reconsideration
SD - scan date

OP posts:
Thread gallery
15
Kelz23 · 29/05/2025 09:20

Kirstylou91 · 29/05/2025 09:17

What’s the difference between case manager & decision maker ?

Nothing different call handlers call it different things

Kirstylou91 · 29/05/2025 09:21

Kelz23 · 29/05/2025 09:20

Nothing different call handlers call it different things

@Kelz23 ahhh fair enough lol 🤦‍♀️

Senmummy1234 · 29/05/2025 09:21

They said if I haven’t heard anything sat to call them. I just don’t know how it’s left to the last min for a decision 😭. Gave lots more information from when my son was first awarded. We only had adhd diagnosis then, since his last one we have AUtism diagnosis, a very detailed speech and language report a detailed iep - going through the motions of an EHCP. We have blue badge and being referred for Tourette/ tics . Medication has also been upped x

TashaxJ · 29/05/2025 09:22

I’m phoning back is there any way the case can be upscaled or prioritised xx

Kelz23 · 29/05/2025 09:24

TashaxJ · 29/05/2025 09:22

I’m phoning back is there any way the case can be upscaled or prioritised xx

I would tell them how many claims you have seen After your date this isn’t just 1 or 2 it’s a lot. Tell them that you it’s not 25 weeks also. Then tell them you want message sent to case manager to sort it has you will be putting in a complaint about them! Xx

Kelz23 · 29/05/2025 09:27

When I put this claim in I promised myself I wouldn’t watch forums or fb pages but you can’t help it. Just stress all time and you’re already dealing with loads.

with my daughter I haven’t got much from school that worries me even more. She does have adhd and asd diagnosis but she masks.

Kirstylou91 · 29/05/2025 09:28

Kelz23 · 29/05/2025 09:24

I would tell them how many claims you have seen After your date this isn’t just 1 or 2 it’s a lot. Tell them that you it’s not 25 weeks also. Then tell them you want message sent to case manager to sort it has you will be putting in a complaint about them! Xx

@TashaxJ also state it’s unacceptable to be spoken to abruptly
at the end of the day it’s our claims we’re entitled for an update

TashaxJ · 29/05/2025 09:28

Let’s pray I have a nicer person than just now 🤣🙏🏼 xx

Kelz23 · 29/05/2025 09:29

TashaxJ · 29/05/2025 09:28

Let’s pray I have a nicer person than just now 🤣🙏🏼 xx

Don’t let them talk to you like it, if you spoke bad to them they would end the call. Tell them I don’t appreciate being spoken to like that. They make you feel like school kid rude has anything.

Sausagedogtoddles · 29/05/2025 09:30

Just got off the phone, still nothing they said the time scale is 25 weeks wait. This is getting so annoying now

Kirstylou91 · 29/05/2025 09:32

Kelz23 · 29/05/2025 09:27

When I put this claim in I promised myself I wouldn’t watch forums or fb pages but you can’t help it. Just stress all time and you’re already dealing with loads.

with my daughter I haven’t got much from school that worries me even more. She does have adhd and asd diagnosis but she masks.

@Kelz23 my son also masks at school , the report from senco was really gd tho she stated he struggles to regulate his emotions ,violent to his peers, shouts out loud noises, squirms in his seat, no sence of danger etc as soon as I pick him up and he gets in the car everytime without fail he lets loose with animal noises and flaps etc, then there’s my 9 page statement just expressing his struggles so I hope that’s enough,
I’ve been waiting 2 years for ADHD assessment so rekon got another 2 yet

Kelz23 · 29/05/2025 09:33

Sausagedogtoddles · 29/05/2025 09:30

Just got off the phone, still nothing they said the time scale is 25 weeks wait. This is getting so annoying now

Did they say it was with decision maker, tbh they are just telling us anything

Kirstylou91 · 29/05/2025 09:33

Sausagedogtoddles · 29/05/2025 09:30

Just got off the phone, still nothing they said the time scale is 25 weeks wait. This is getting so annoying now

its a joke

TashaxJ · 29/05/2025 09:34

I’ve just seen another January so might leave it until tomorrow she did say they would text when a decisions been made but I doubt they will xx

DLA WAIT TIMES THREAD 70
Kelz23 · 29/05/2025 09:36

TashaxJ · 29/05/2025 09:34

I’ve just seen another January so might leave it until tomorrow she did say they would text when a decisions been made but I doubt they will xx

The thing is if they are waking up to payments they was done 3-5 days ago.

Kirstylou91 · 29/05/2025 09:36

TashaxJ · 29/05/2025 09:34

I’ve just seen another January so might leave it until tomorrow she did say they would text when a decisions been made but I doubt they will xx

@TashaxJ not everyone is receiving the txt messages, some r some ain’t, then some r waking to money in bank

Courtneybee · 29/05/2025 09:37

Hi everyone. Thank you for helping on Tuesday. This morning I've received the back payment in the bank. This was a N/C scan date 24.01. Good luck everyone

Kirstylou91 · 29/05/2025 09:37

Kelz23 · 29/05/2025 09:36

The thing is if they are waking up to payments they was done 3-5 days ago.

exactly

TashaxJ · 29/05/2025 09:39

I’m on the phone again 🤣🤣 Pray I have someone nicer. It’s that time of the month today I’ve had a gutsful. I must have the slowest decision maker ever 😅😅 xx

Kelz23 · 29/05/2025 09:42

TashaxJ · 29/05/2025 09:39

I’m on the phone again 🤣🤣 Pray I have someone nicer. It’s that time of the month today I’ve had a gutsful. I must have the slowest decision maker ever 😅😅 xx

They should say if they are on leave or something. Some are going to be off has it’s half term so would take leave to spend with there family. Let’s hope next week they get through the claims quicker has this wait doing my head in.

Mum2allgirls · 29/05/2025 09:43

@TashaxJ fingers crossed x

TashaxJ · 29/05/2025 09:44

Surely they can’t be on leave for 3 weeks tho mine went to a decision maker on 09/05 xx

TashaxJ · 29/05/2025 09:45

My partners like leave it leave it but it’s Friday tomorrow so if no decision is made today or tomorrow have to wait until next week again. It’s driving me mad lol xx

Kirstylou91 · 29/05/2025 09:48

So when they say “your claim is open “ what is it they actually mean because they don’t like to explain themselves

TashaxJ · 29/05/2025 09:50

Been on hold for 20 mins now definitely better to phone at 9am on the dot I got through straight away didn’t even get a dial tone xx

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