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DLA WAIT TIMES THREAD 61

1000 replies

macap · 30/12/2024 17:21

Hey! Thought I'd make a new thread as previous one very close to being full!

These threads have been a big help whilst waiting for the outcome of our application. Sure they help everyone else too! It's stressful!

Please feel free to add your scan date and whether it's a new claim/mandatory reconsideration/change of circumstances or renewal.

New claims (NC) - people are being told the wait time has increased to 25 weeks! I would say most are done before this though around the 20 week mark?

Mandatory reconsideration (MC) and Change of circumstances (COC) is around 20-25 weeks.

Renewals tend to be between 15-20 weeks.

If you disagree with the outcome of an MR you can appeal and go to court (tribunal)

Scan date is the date DLA scan your application forms on to their system, if you downloaded your application forms then this will be from when your award will be backdated from. If you called up for forms then the date on those is the date yours will be backdated from.

If successful and claiming universal credit (UC) please update them as this will entitle you to disabled child element adding extra to your award.

DLA contact number is 0800 121 4600

OP posts:
Thread gallery
7
Ash900 · 08/01/2025 14:49

A 9th October scan date new claim just got awarded on Facebook

SnappyHam · 08/01/2025 14:52

SC 20/8 NC
Currently on hold for 45 mins...
How long is acceptable to wait before hanging up and trying again later 😅

Stacey0909 · 08/01/2025 14:57

anyone been awarded mr from August? 20/08 is mine

Mumto42244 · 08/01/2025 14:58

Coc sd 09/08, I called yesterday still in a queue but I’m ringing again as yesterday they said could be with a dm for 4 weeks so if still not assigned that would go way over 25 weeks wanting to know where we stand with this , someone on Facebook got a decision in 3 weeks , how is that ? I’m so confused as to what’s going on and why things aren’t been done in date order

Kejay2010 · 08/01/2025 15:01

NC / SD 14/08.
still nothing 😫

Caious · 08/01/2025 15:03

SD 27/8
just called up for an update been told it’s allocated to a decision pile not a decision maker? Can some explain what that means because the call handler was very eager to put the phone now lol. TIA x

Glitzxx · 08/01/2025 15:04

Scan date 29/10
new claim
rang up monday no desicion made yet does this mean there looking at it?

11mum · 08/01/2025 15:06

StEpH3020 · 08/01/2025 13:35

COC SD 29/07/24

Rang on 20/12/24 and they sent an email to get it allocated, rang on 2/1/25 not allocated so sent more evidence. Rang today, still not allocated, all claims are taking longer than 20 weeks. Told I would hear by the end of January.

I asked if it was a COC and if it was why it was taking longer he said no. He then told me no one after 29/07 had been awarded 😱 which I said people with SD in August and now September have been!

Love how they lie to get you off the phone.

I asked about renewals as my forms are due to be sent at the end of Jan, on there system it is the 17/01 and was told to wait to hear about my COC before sending them back! 😳

It is such a mess! 🥺

Im COC 25/7 called today still no decision 😭

GraceS25 · 08/01/2025 15:10

@Ash900
i just seen someone was awarded from October so there is hope for us 🤞🏽

Mumto42244 · 08/01/2025 15:11

11mum · 08/01/2025 15:06

Im COC 25/7 called today still no decision 😭

I’m on hold now although I’m 09/08 we need to know where we stand once over 25 weeks , it seems they are just picking whichever one they want and others getting moved further down the line

Glitzxx · 08/01/2025 15:22

Im a bit worried ill be declined as sleeping habits are fine sent what evidence i can suspected asd and adhd but sleeping habits are fine help

Alb90 · 08/01/2025 15:22

My scan date was 17th August and I’ve just received backpay today. No letter to state the award just yet.

Coffeeandcrocs · 08/01/2025 15:23

Just called because we've hit 16 weeks now. Very nice man, said he understood the wait is frustrating and that COCs seem to be taking around 20 weeks at the moment. Said no decision has been made but it has gone to a DM and to call back if I haven't heard by the 31st Jan.

Who knows if its true but 🤞

Mumto42244 · 08/01/2025 15:26

Spoke to a lovely woman who’s has told me middle of feb as looks like it could be changed to 30 weeks I said u don’t realise the upset this causes and she could only apologise, but sorry 30 weeks is a joke

Anniej2024 · 08/01/2025 15:26

nc sd 28/08
just called and the woman I. The phone said no decision as of yet and they are advising upto 25weeks wait. I explained I’m in financial hardship as my son is about to start a specialist provison and need to get new uniforms and arrange travel etc. I only work part time and have 3 other children and school runs! the lady then said it shouldn’t be too long a wait for us now! 🤞🏻🤞🏻
Im literally so anxious about it now it’s all I can think about! lol.
how long did everyone wait after stating they are in financial hardship?

Mumto42244 · 08/01/2025 15:28

Coffeeandcrocs · 08/01/2025 15:23

Just called because we've hit 16 weeks now. Very nice man, said he understood the wait is frustrating and that COCs seem to be taking around 20 weeks at the moment. Said no decision has been made but it has gone to a DM and to call back if I haven't heard by the 31st Jan.

Who knows if its true but 🤞

Fingers crossed for you I’m sd coc 09/08 and just been told up to 30 weeks I’m still in queue

Coffeeandcrocs · 08/01/2025 15:29

Mumto42244 · 08/01/2025 15:28

Fingers crossed for you I’m sd coc 09/08 and just been told up to 30 weeks I’m still in queue

Oh for goodness sake!!

Handmaid2019 · 08/01/2025 15:46

On hold now, but I'm at work. Do I need the reference number?

Caramelbear1985 · 08/01/2025 15:46

Gonna add my dates here cos I always forget
original scan date 24/05/24
MR date 20/09/24
called today as it’s just passed 15 weeks and the lady said I’m only on 11 weeks🙁 and have another 14 weeks to go ! X

Glitzxx · 08/01/2025 15:46

Scan date 29/10
new claim
rang up monday no desicion made yet does this mean there looking at it?
im a bit worried it will get declined tho as sleeping habits are fine ive sent as much evidence which atm isnt a lot as going down the assesment route suspected adhd and asd

JW070116 · 08/01/2025 15:47

Stacey0909 · 08/01/2025 14:57

anyone been awarded mr from August? 20/08 is mine

Quite a few I've seen, I'm 14/08 but it's not even with a dm yet or so I'm told 🙄

naush · 08/01/2025 15:52

Sd20/8
Just rang as going through so many issues at the moment, was told my son had a decision today I cried like a baby on the phone. My baby can finally get the help he deserves. Was a young lad i spoke to and he was so lovely I may have scared him by sobbing on the phone.

HRC awarded baxk dated to 10/7
and LRM From February when he will be 5.
I am shaking and can't stop crying .
Everyone who is still waiting I have everything crossed for you and your children x

SnappyHam · 08/01/2025 16:06

Big news! SD NC 20/8 rang for decision, told me one had been made today (no text) and I was asked to be put through to someone who could tell me. My 5 year old with all the allergies and very severe eczema has been awarded highest care (no mobility) I'm in shock. So glad we were encouraged to do it, I've broken dry January as I needed a glass of wine to calm my nerves! Actually crying with joy. I didn't expect to get it. I do need to reapply in Aug due to his age but I am still thrilled!

StEpH3020 · 08/01/2025 16:11

JW070116 · 08/01/2025 13:54

Wow I can't believe there are still July claims outstanding when some DMs have been doing September 😳🤬 I would be furious. Really hope they sort it soon soon, the call handlers seem to be very rude this month and definitely not bloody helpful

Honestly, it is just exhausting, constantly chasing everyone and everything to give your child everything they need.
It annoyed me more the rude man on the phone telling me I am just past 22 weeks when I am 23 weeks!

StEpH3020 · 08/01/2025 16:15

11mum · 08/01/2025 15:06

Im COC 25/7 called today still no decision 😭

It is such a hard battle 🥺

Part of me knows people with new claims are not currently getting any money for their children so COC might not be a big priority. But it is kinda heartbreaking reading about people in Sept/Oct being awarded and your forms have not even been allocated a DM yet 😭

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