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Mumsnet shutting down Amazon music if I open a thread.

109 replies

Pinklightning · 28/04/2026 17:00

I’ve contacted HQ via email but none of the suggestions have worked so I thought I’d ask here in the hope someone has experience of how to fix this.

This morning I was listening to music as normal on Amazon music and opened mumsnet to read threads. My music stopped. I thought it was a blip but it’s refused to work all day if mumsnet threads are open.
I’ve deleted and reinstalled both Amazon music and mumsnet apps. I’ve turned it off and back on again. Force closed. Cleared the cache.No VPN. Both apps updated.

I’m on iPhone and running iOS 26.3.1(a).

Has anybody experienced this and know how to fix it please?

OP posts:
Thread gallery
6
PolkaDotPorridge · 29/04/2026 17:03

I have turned autoplay off and it still happens.

NoYouCantComeToTheWedding · 29/04/2026 17:05

How can you focus on reading stuff on Mumsnet if there's music playing at the same time?! 🤯

ICouldButIWouldNot · 29/04/2026 17:11

I am literally just getting this now whilst sat in my car listening to Apple Music and trying to look at Mumsnet, so frustrating! I thought was me 🤣

Pinklightning · 29/04/2026 21:34

Nothing suggested is working. The problem appears to be the ads within mumsnet.

OP posts:
Analo · 30/04/2026 01:35

I have this too, the adverts causing Spotify to cut out, incredibly annoying and the only site it happens with for me.

Pinklightning · 30/04/2026 10:18

NoYouCantComeToTheWedding · 29/04/2026 17:05

How can you focus on reading stuff on Mumsnet if there's music playing at the same time?! 🤯

I have ADHD and my brain needs ALL the stimulation! Music is the soundtrack to my day. I’ll be listening to a song but have another one going round my head, having a conversation with someone in my head, having a conversation with myself about what I need to do that day, flipping between mumsnet and Facebook and the Lego app and walking at speed to get where I’m going. I’m now on ADHD meds that have reduced the amount of songs and conversations but it’s still very busy in there.

OP posts:
TY78910 · 30/04/2026 10:37

It’ll be to do with the phone thinking adverts have sounds. Have you tried using the website instead of app?

Analo · 30/04/2026 10:39

The website is the same issue, I don’t use the app, but have the same issue on the browser version.

BeckyAMumsnet · 30/04/2026 10:42

Hi everyone. Could we ask for a bit more information about the ads you think are causing this? A description or screen grab/recording would be really useful. Thanks.

littlemousebigcheese · 30/04/2026 10:42

Does it with Spotify! Really annoying!

UncomfortableSilence · 30/04/2026 10:53

It happens to me too when using Amazon music, it’s so frustrating I usually have a scroll on Mumsnet before bed but have my sleep music on too, don’t ask sleep issues, and I can no longer use Mumsnet for this reason.

I’ve just turned it on now and clicked on a couple of threads and done a screenshot.

Mumsnet shutting down Amazon music if I open a thread.
Mumsnet shutting down Amazon music if I open a thread.
CrushingOnRubies · 30/04/2026 13:25

BeckyAMumsnet · 30/04/2026 10:42

Hi everyone. Could we ask for a bit more information about the ads you think are causing this? A description or screen grab/recording would be really useful. Thanks.

A recording might be the best way to illustrate the issue. What’s the best way to send recordings to you?

RockaLock · 30/04/2026 19:37

It’s literally every time I open any thread, as soon as I open a thread.

It’s only just started happening in the last few days, but it is intensely irritating and has meant that I spend much less time mumsnetting.

Which is actually a good thing, so maybe I should be thanking you for making the app a worse experience.

DalmationalAnthem · 30/04/2026 19:42

Does it happen on the normal website on your phone? I don't know why anyone uses the app.

Catsandcats · 30/04/2026 23:00

It’s a lot of adverts - sometimes it’s every 20 seconds or so. It’s making Mumsnet really frustrating to use, especially to read while lying with my child while he goes to sleep with his bedtime songs on because it’s stopping so frequently. These are just a few in the last 2 minutes or so.

Mumsnet shutting down Amazon music if I open a thread.
Mumsnet shutting down Amazon music if I open a thread.
Mumsnet shutting down Amazon music if I open a thread.
Mumsnet shutting down Amazon music if I open a thread.
PolkaDotPorridge · 01/05/2026 17:24

Now it’s happening when I just open the app. I look at the the lists of thread on say I’m on for example and it immediately stops music/podcasts.

HollyhockDays · 01/05/2026 18:20

Same on Apple Podcasts. Very annoying.

WhatWouldDianeLockhartDo · 01/05/2026 18:38

DalmationalAnthem · 30/04/2026 19:42

Does it happen on the normal website on your phone? I don't know why anyone uses the app.

Edited

I know what you’re saying. You miss a good few features but I find it easier to navigate

I’ve also had this in the last few days. Is it because the ad has sound somewhere in the background, despite bit playing any sound?

CrushingOnRubies · 01/05/2026 19:31

just tried again and it’s as soon as you start scrolling down a thread ( this thread in fact) . So hard to say what ads are causing it because haven’t reached them yet

WhatWouldDianeLockhartDo · 01/05/2026 21:55

As soon as I open the app it stops. It doesn’t start again even if I close the app which it normally would with other social media apps when watching videos or adverts.

WhatWouldDianeLockhartDo · 01/05/2026 21:57

I’ve just read the actual title. This is Apple Music that is affected for me

Pinklightning · 02/05/2026 09:47

I emailed mumsnet again about this but no reply. There have been so many complaints about the ads since they became so prolific but mumsnet don’t seem to care about user experience.

OP posts:
SunMootStars · 02/05/2026 09:53

Yep- still happening when I’m listening to Spotify and then I want to browse Mumsnet…. The music stops and I can only listen again when I leave the Mumsnet app. I only use the Mumsnet app on my phone. It’s every time so must be all the ads?

tulippetals · 02/05/2026 09:55

Same here with Spotify

InfoSecInTheCity · 02/05/2026 09:58

Does it for all media, I like having tv shows playing in the background and Mumsnet is shutting down Netflix, Now and Disney too.