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See all MNHQ comments on this thread

iPad safari- MN not clickable

122 replies

EmeraldRoulette · 11/07/2024 10:16

Hi @MNHQ

I don’t know if it’s my iPad but the last couple of days, MN just freezes on this. It comes up but then I can’t click on anything.

everything else is fine on the iPad. Wonder if anyone else is having this. Using the website not the app.

thank you

OP posts:
EmeraldRoulette · 18/07/2024 21:36

I’ve noticed it is now repeatedly crashing and reloading on safari on my iPhone now as well! I don’t know if it’s something to do with this particular update on iThings.

The iPad is still freezing on it immediately and it affects any other tabs that I’m running so I won’t be trying that again.

I don’t have any ad blockers running on my phone or my iPad.

I prefer not to use it on my phone because it takes up a huge amount of battery and I do use my phone as an actual telephone. I don’t have a landline so I like to preserve my phone battery.

OP posts:
HerbertVonDoodlebug · 18/07/2024 21:39

Had exactly this same problem for the last 1-2 weeks (iPhone and Safari). Pages not loading, links not clickable. I have switched to Chrome and it’s much better.

JustBeKinder · 20/07/2024 07:24

I ve been having the same issues, just started a few days ago. In outlook on my IPhone I can read a couple of threads and then it just starts freezing and in some cases not opening at all, very frustrating, has always worked ok in the past

KatherineSiena · 20/07/2024 08:05

Safari was sticking constantly for me too so I switched to Chrome which had been much better. However the last 24 hours on Chrome has also been glitchy and freezing at times.

ShikShakShok · 20/07/2024 10:34

MN has been completely unusable for me too. Pages just do not load or freeze, and then I realised after someone mentioned on this thread that if then affects all off safari for me and I can’t use any other website once I’ve been on Mumsnet. I thought there was something wrong with my phone or wi fi but it seems to be that MN is the root cause.

SoupDragon · 20/07/2024 11:34

I wonder what the difference is that means it is broken for some but not for others.

The only issue I have is that large threads are slow. It doesn't affect any other tabs I have open so what is it about my iPad set up that is different?

I do have an ad blocker and I routinely reject all non-essential cookies from all websites - I don't know if that's what makes it work OK (ish!) for me.

NoWordForFluffy · 20/07/2024 12:23

I've just emailed two very thrilling videos of nothing happening!

EmeraldRoulette · 20/07/2024 22:23

NoWordForFluffy · 20/07/2024 12:23

I've just emailed two very thrilling videos of nothing happening!

😂 it’s crashing really frequently on my iPhone now as well. Annoying as I just successfully started a thread.

OP posts:
ShikShakShok · 20/07/2024 23:05

EmeraldRoulette · 20/07/2024 22:23

😂 it’s crashing really frequently on my iPhone now as well. Annoying as I just successfully started a thread.

It works fine when I’m in private mode, which does suggest it’s something to do with cookies or history.

WeAllHaveWings · 20/07/2024 23:34

Same here, working in private mode.

Thanks @ShikShakShok , it’s good to get off the app as it’s not nearly as good a safari (when it’s working)

WatchOutMissMarpleIsAbout · 21/07/2024 16:49

It’s incredibly irritating.

Freddiefan · 21/07/2024 17:00

I had just started to look for a new Ipad but I have changed my mind now! I am on a chromebook at the moment and there's no problem.

Pigeonqueen · 22/07/2024 08:00

I have started to go on private browsing to use Mumsnet now and it works fine there 🤔🤔 I don’t know why it won’t load properly on my normal sever / browser. If it’s cookies related I don’t know how to clear them (iPhone)?

AGodawfulsmallaffair · 22/07/2024 08:05

Me too, unusable on my iPad. Have been advised to use the app but really hated it. Can’t access past the first page ( it asks me to log on but won’t let me ) via Facebook on iPhone or iPad. I can access via Safari on phone or laptop though.

NoWordForFluffy · 22/07/2024 08:30

It does seem improved on private browsing, it has to be said.

HebeMumsnet · 22/07/2024 08:56

Morning, everyone. Thanks to everyone who sent screen videos in. We're looking at those now. It looks like a few people were asking about clearing cookies.

Here's how to do that in Safari https://support.apple.com/en-us/105082

And these are the instructions for Chrome: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop

NoWordForFluffy · 22/07/2024 09:21

As per the other thread on this, private browsing seems to sort the problem, @HebeMumsnet. Your IT bods probably need that info.

HebeMumsnet · 22/07/2024 11:14

Thanks @NoWordForFluffy . Yes, it does look like that's giving a good workaround at the moment at least - we've passed it on.

If anyone having this issue could also clear their cache and cookies and let us know if that sorts it, that would be great, too. Thanks!

EmeraldRoulette · 22/07/2024 12:52

Cookies has no effect and private browsing, the reply box doesn’t appear?

I must do something more constructive with my free time. It’s a sign! 😂

OP posts:
Longma · 22/07/2024 12:57

Just to say it doesn't appear to be all iPads/safari/iPhones, etc. - not sure if that's helpful for MNHQ to know it isn't affecting everyone

My app is working fine and the desktop site if working fine on both my Ipad and iphone through Safari.
iPad and phone are both running 17.5.1

isthewashingdryyet · 22/07/2024 18:01

Cleared cache and cookies, made no difference.
it’s very irritating

just downloaded chrome and it is better but but still small 1 to 2 seconds glitches.

would like to be able to use safari as normal

Pigeonqueen · 22/07/2024 22:43

Mine is working really well now and I haven’t changed anything at all 🤷‍♀️🤷‍♀️ very strange!

Tworedgeraniums · 26/07/2024 11:40

Safari got better for a few days and is just as annoying as ever. Deleted cookies (or whatever called on iPad) didn't see any real improvement.

I do probably read the posts with many replies.

I'm using the app but I just don't find it offer the same content the web page offers. It's ok if I save something on the web as I can find it again but tbh I'm getting fed with it.

EmeraldRoulette · 26/07/2024 14:55

No change here.

OP posts:
AShortName · 27/07/2024 18:00

Was better, but really bad again. It was awful when trying to follow the Olympic thread that was very busy.

Wonder is it’s to do with bookmarks? Takes ages to load and jump to the bookmark, but it’s not jumping to the right place - always a little earlier than the bookmark.

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