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Website continually crashing on mobile device?

119 replies

ShirleyPhallus · 13/10/2021 12:43

I’m using IOS and pretty much every day now, MN will scroll for a while but then just stop half way through the page, nothing else loads, it stops on loading and I can’t click any of the buttons on the bottom nav.

All other websites work fine. Any ideas @MNHQ?

Website continually crashing on mobile device?
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18
Bexlily · 16/10/2021 22:04

I'm using Chrome, Andriod device. This is what I've just had

Website continually crashing on mobile device?
SirensofTitan · 16/10/2021 22:05

I use the mobile site, I can't tell you about any advert as I have to close my browser to clear the freeze

MillieMumsnet · 16/10/2021 22:44

Thank you for adding the screen shot and info. We are still looking into this so do share any further screenshots or explanations of what’s happening here.

AnyFucker · 17/10/2021 06:16

This is the one that keeps crashing mine. I phone, Safari.

Website continually crashing on mobile device?
AnyFucker · 17/10/2021 06:22

Getting worse. Just happened twice in 2 minutes.

Website continually crashing on mobile device?
tiredvommachineasaurus · 17/10/2021 10:06

This one crashes mine and the page doesn't load until the advert changes. Android phone.

Website continually crashing on mobile device?
AnotherMansCause · 17/10/2021 10:13

It's now freezing on TIO & Active Threads. Taken me 11 attempts to post this. Also got this screenshot.

Website continually crashing on mobile device?
AnotherMansCause · 17/10/2021 10:14

Always the same bloody advert BTW, for Northern, causing the issue. @AnyFucker & I have both posted shots of it.

CarolineMumsnet · 17/10/2021 10:15

Thank you for all this info. We're investigating now.. If anything changes in the meantime then do let us know.

Beamur · 17/10/2021 13:16

Really bad today.

Bexlily · 17/10/2021 13:17

Frozen again, twice in a couple of mins.

Website continually crashing on mobile device?
Website continually crashing on mobile device?
CarolineMumsnet · 17/10/2021 14:09

Hey Bexlily Can you let us know if you were able to scroll past that blank Ad once it had popped up? Thank you

FingersofFish · 17/10/2021 14:12

Mobile site for me and it's what ends up looking like a blank advert so don't know what it is but it's been about a week. I am on an android. Happens on nearly every page across a variety of topics but I can't see what ad!

tiredvommachineasaurus · 17/10/2021 17:47

It's the northern advert causing the issue for me. When the advert changes, the page finally loads properly.

Website continually crashing on mobile device?
Bexlily · 17/10/2021 18:02

@CarolineMumsnet

Hey Bexlily Can you let us know if you were able to scroll past that blank Ad once it had popped up? Thank you
No I had to close the page and reopen it.
HerRoyalWitchyness · 17/10/2021 18:04

I thought this was just me. It keeps randomly freezing as I'm scrolling.

AnotherMansCause · 17/10/2021 19:31

It's mostly the Northern advert but several times it's frozen when the space for the advert hasn't loaded anything. Clearly another advert is causing problems but I can't see which.

AnyFucker · 18/10/2021 08:28

Still doing it with the Northern advert as per my 2 screenshots

JoMumsnet · 18/10/2021 12:26

We're so sorry these ads are still causing problems.

We blocked the Northern Rail ads yesterday evening but it appears some are still getting through. Please bear with us; we'll try to get this resolved as soon as we can.

tiredvommachineasaurus · 18/10/2021 15:08

Northern rail advert again.

Website continually crashing on mobile device?
JoMumsnet · 18/10/2021 15:38

Thanks for posting that screenshot, @tiredvommachineasaurus (and sorry!)

Can you please let us know which browser you're using?

JoMumsnet · 18/10/2021 15:41

Just checking @AnyFucker - are you still seeing the NR ads this afternoon? We know you're on iPhone/Safari - we're just trying to work out how and where they're getting through.

tiredvommachineasaurus · 18/10/2021 16:07

No worries, Android phone on chrome Smile

sluj · 18/10/2021 16:17

Crashing for me too. Android phone using chrome. The message eventually comes up "chrome not responding " though every other website works fine, cleared the cache etc

AnyFucker · 18/10/2021 16:18

Hi Jo. Haven’t been on my phone much since I posted this morning. Will let you know if it happens again.