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See all MNHQ comments on this thread

Mobile site keeps freezing up

164 replies

Catzpyjamas · 13/10/2016 19:38

I'm on Silk Browser on Kindle Fire HDX.
For the last 3 days, the site freezes, refresh goes on for ages, threads disappear half way down as if only half the page loaded and I have to shut the tab and start again each time.

OP posts:
minsmum · 18/10/2016 23:05

Me too it's driving me mad

Howyoualldoworkme · 18/10/2016 23:10

Thought it was my dear old Fire! Glad it's not just me but what's going to be done about it! Driving me scatty!

TamzinGrey · 18/10/2016 23:13

Please fix this Mumsnet. It's so frustrating and it's been going on for days now.

Roystonv · 19/10/2016 06:55

Still going on, infuriating, what is Mumsnet doing?!

dottycat123 · 19/10/2016 08:32

Can mumsnet clarify if they don't think it's their problem. Days ago the message said they would look into it but nothing since. I can only open the first page of any thread now on my kindle fire on silk.

crookedhooker · 19/10/2016 08:57

Same here thought the kindle was at deaths door.

Catzpyjamas · 19/10/2016 09:04

I have reported my last post, asking for an update.

(Then closed tab, opened new tab, reopened MN)

OP posts:
LineyReborn · 19/10/2016 09:32

It's still fairly unusable this morning.

AmyGMumsnet · 19/10/2016 09:59

Good morning, thanks for your patience with this one. We can confirm that Tech are looking into the issue and as soon as we know anything more we will post again.

Thanks for bearing with us Flowers

ExcuseMyEyebrows · 19/10/2016 10:59

I'm not using a kindle...

Page speed has improved but buttons still very slow to load.

Android/chrome

HarrietVane99 · 19/10/2016 11:07

I've been having the same problems with Silk. I wondered if there was a thread, but haven't been able to stay on the site long enough to go looking for one. This is the first time it's shown up in Active for me.

overwhelmed34 · 19/10/2016 21:20

Ooh this thread is a relief. Same problems here, I can only read page 1 of any thread then the whole thing freezes. Very frustrating but I'm relieved it's not my kindle dying!

Roystonv · 20/10/2016 06:44

Still on going problems this am.

cauliwobbles · 20/10/2016 06:48

Not freezing but saying I have no internet connection when I clearly do!

I've reloaded the app on my phone about 10 times in the last month but it hasn't stopped it happening.

Roystonv · 20/10/2016 07:43

Even worse since my post earlier think I might just stop trying, maybe because only a few are complaining mnhq are not giving it high priority??

MrFMercury · 20/10/2016 08:32

Yep it's totally unuseable on my kindle now. I'm only on my laptop because I am doing some work (for once) but I use my kindle 99% of the time. Please fix it MNHQ!

LineyReborn · 20/10/2016 09:33

Yep, still a problem.

Roystonv · 21/10/2016 03:32

Thought it was solved as got through 5 pages of a thread but frozen twice before page 8Sad

MermaidofZennor · 21/10/2016 09:40

I don't even bother trying to access MN on kindle fire now. Total waste of time with screen freezes constant. Sometimes MN doesn't even open to begin.

JosephineMaynard · 21/10/2016 09:56

I'm just using my phone for MN now. The kindle was too frustrating.

It's almost enough to make me wonder if MN have fallen out with Amazon and are hoping to get everyone buying tablets and smartphones from their rivals....

YouCantBeSadHoldingACupcake · 21/10/2016 15:16

It's still happening. Any news?

somewheresomehow · 21/10/2016 16:52

my kindle fire is still running MN like a ruptured tortoise, so annoying :(
everything else loads fine

PogoBob · 21/10/2016 17:03

Silk browser on kindle fire too, been really bad for the last week (was beginning to think it was my kindle!)

gleam · 21/10/2016 17:57

So sloooooow. S2 tablet, native browser.

Catzpyjamas · 21/10/2016 19:41

MNHQ, any update? I've stayed off MN all day. Just tried to open a few threads and the same thing is still happening. Sad

OP posts:
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