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See all MNHQ comments on this thread

Slow site-loading times

142 replies

RowanMumsnet · 23/05/2014 14:08

Hello

We just wanted to say - many apologies for the slow page-loading times and/or connection problems that lots of you have been experiencing over the last few days.

We've had a look at server performance at our end and there have definitely been some periods when it's been very slow to respond.

We're on it and trying to work out a fix. Wine and/or Brew and/or Cake in the meantime - please bear with us.

Thank you

OP posts:
ThatBloodyWoman · 28/05/2014 14:13

I will admit that I have been unfaithful, and spending time with another, far more attentive, companion.
My heart may be stolen from the bosom of Mumsnet, if you do not take heed.

AnyFucker · 28/05/2014 14:28

I think there will be many looking outwards, for a more faithful companion that can deliver the goods Sad

TalisaMaegyr · 28/05/2014 15:04

I think the lack of communication is quite annoying for a lot of people. This is a known issue that's been going on for absolutely aaaages, and info/updates are few and far between. I don't understand what could possibly still be broken after all this time Confused

FYI, I get the problem on the mobile site and on the desktop site, makes no difference which browser I'm using either. Never used the app.

AnyFucker · 28/05/2014 15:42

The app is fucked too. Hasn't worked for about a week.

AnyaKnowIt · 28/05/2014 16:28

The whole site is fucked

mummylin2495 · 28/05/2014 16:58

There is a message from MNHQ on this other thread about this problem

here

LIZS · 28/05/2014 17:43

Can't get the other thread to load

ThatBloodyWoman · 28/05/2014 17:49

This is silly now.
I've comfort eaten 2 bananas,2 apples and about 8 crackers while trying to get an insight into menstrual candles.

< shakes fist >

AnyFucker · 28/05/2014 17:50

It is worse than ever ATM.

OhYouBadBadKitten · 28/05/2014 17:51

We just went down for ages didnt we?

FruVikingessOla · 28/05/2014 17:52

It's awful.

LIZS · 28/05/2014 17:52

typically just sped up a bit 1

QueenYnci · 28/05/2014 17:55

Mine's been fine all weekend then today it's slowed right down, coming up with bad gateway, proxy server etc. Taking way too long to load or post on threads.

Chrome on laptop with ad-blocker fully on so that's not the problem.

AnyaKnowIt · 28/05/2014 18:24

I'm still getting security warnings, anyone else?

AnyFucker · 28/05/2014 18:35

Yes, on the mobile site

AnyaKnowIt · 28/05/2014 19:08

Its really starting to piss me off

mummylin2495 · 29/05/2014 02:20

Not sure but site seems to be a lot better,maybe Its because its late and not many using site or they have sorted it out( fingers crossed )

springbabydays · 29/05/2014 09:30

Oh the security issues thing is mumsnet rather than my phone? That's actually reassuring. Thanks anya

LIZS · 29/05/2014 10:17

getting random blank pages, partly loaded (ie Active Conversations header of page but no thread listings or menu) pages, sometimes proper pages ....

RowanMumsnet · 29/05/2014 10:37

We're very sorry about this. We know it's annoying (it's affecting us too) and we're doing our best to sort it out. The reason it's taking so long is that we haven't yet fully worked out why it's happening.

We'll get a proper update for you from the people in the know and post it up ASAP.

OP posts:
RowanMumsnet · 29/05/2014 16:47

Hello

Right then.

We were experiencing capacity problems because of a combination of increased traffic, new features on Local, and increased use of image uploads. This brought to the surface a previously unknown bug on the site that was causing the slowdown.

The good news is, we've now found and fixed that bug.

So hopefully we're back up to normal speed now!

OP posts:
LIZS · 29/05/2014 17:15

much improved here, thank you.

Sparklingbrook · 29/05/2014 17:42

Looking good here too. Smile

OhYouBadBadKitten · 29/05/2014 17:58

Just hung again for me. Waaaah!

CointreauVersial · 29/05/2014 18:00

Blimey, RowanMN, you've been Ms Fixit today, haven't you?

Have a cup of tea and a choccy biscuit.