Hiya
I recieved the buggy today.
There a few things I'm a bit concerned about.
Firstly it wasn't packed up very well and all wheels and handles were poking out. I know from the auction that the foam handles had some scuffing and I accept that but because they were not covered at all they have been damaged alot during transit, the foam is very very ripped, sooo much more than on your photos. I have taken pictures of this.
Also the seats were mouldy, both of them, but one worse than the other. Again I have included photos of this.
The clip on the side of the buggy that holds it together is also bent.
Finally there is only one apron in with it, not 2 as stated in the auction. Im not doubting it was put in but because the pacaging was so poor I assume it fell out?
Obviously its a bit different to stated, the mouldy seats were not mentioned, nor the bent clip. Only 1 apron has arrived and the handles have been damaged in transit to a greater extent.
Obviously im a bit upset by this as it is not to the standard advertised,
i am going to have to pay to have it cleaned to remove mould and pay for replacement handles due to the extra damage because of poor packing.
I thought i would email you first and try and sort it out before involving paypal or ebay.
What do you think would be a good solution?
Thanks
*hows that?