have taken delivery of a drawer.
on the understanding that a bed would be arriving on later delivery.
wrote a note explaining this on signing sheet.
phoned to enquire when rest of bed will be arriving.
was told that ts it, only a drawer.
i said "i have an email confirming i'm getting a bed and have spoken to 3 people who have confirmed it is a bed. i want a bed."
much muttering and spoke to team leader.
advised to send paper copy of confirmation email to customer services dept to resolve issue.
end of call.
am actually really .
they made an invitation to treat - a bed for £30.
i offered my £30 for it.
they accepted and took my dosh.
i have my paperwork saying it is a bed.
i accepted the drawer in good faith that rest of bed would follow.
misrepresentation me thinks?
should i ring them back and argue some more?