I had trouble with EDF 5 or 6 years ago, Life. Basically, they didn't take my direct debit for gas for about 8 months, despite my ringing up to query this several times, and then they took £600 at once, despite verbally agreeing an installments plan on the phone. This is why I have since refused to be on direct debit with any utilities company, as I just couldn't risk this happening again.
Your tree is lovely, Wreck and the Yule Log looks delicious, Wilderness.
I'm on the sofa for the night, with lots of fairy lights, my lava lamp and candles. Bliss!