Fascinating thread!
I am amazed at this; I don't think the same pressure for slots exists here in Ireland, though I don't really do online grocery shopping bar in rare situations for exactly this reason:
The shopper would have ordered ‘fresh bunch of mint’. If it wasn’t in stock, my logic would tell me to give them the pot of fresh mint, but the computer would suggest a tub of ‘dried mint’. Or if they picked ‘Orange marmalade 500g’ and it wasn’t in stock, I’d have chosen them ‘Orange Marmalade 300g’ but the machine would say ‘Grapefruit marmalade 500g’.
Sometimes sense prevails but the odd substitutions and the missing items drive me mad. I always end up having to do a top up shop & spend more.
memories of me and my Dp trying to get a slot for UK Lapland. Good luck to you all
That's exactly what I thought this thread was about first too!