Anyone who is waiting for Great British Food or their free gifts
I rang their customer services and this is how it stands:
If you ordered before the end of October your first issue was due 1st December (not that mine has arrived...)
If you ordered in November your first issue is due 1st January
Payment is taken when the first issue is sent. The free gift is ordered at this point and takes up to 28 working days. To be guaranteed to get the free gift before Christmas you would have needed to order in September! However fx that the gift for October subscribers arrives quickly
If you haven't had the issue you are expecting then they can order you a replacement but it takes up to 20 working days
If you kick off they will extend your subscription by an issue
I have cancelled my subscription so should just get 4 issues and the free gift
Their customer services people are ok. Their production processes and ordering are clearly absolute shite