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DLA Wait Times - Part 28

966 replies

FlutterByASD · 30/01/2024 15:58

Thread following on from part 27

OP posts:
Are your children’s vaccines up to date?
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NJB93 · 05/02/2024 13:08

I'm currently on hold waiting to get through to get an update. Last text received 22/01. Fingers crossed I don't get told off haha!

Amycroft · 05/02/2024 13:13

I'm wondering if the carers and dla element will go into our payment that's due so my uc payment date is 17th will it get added onto that this month then be told about backdated pay

fluffy2234 · 05/02/2024 13:21

Hi do they send decline text messages does anyone know?

Livd99 · 05/02/2024 13:22

@Amycroft i reported it Friday so hopefully this week it’s done

ItsRalf · 05/02/2024 13:24

Sarahdestiny · 05/02/2024 12:49

4/10 still no decision feeling deflated alot of Dates weeks after me already been awarded guessing I'm in the slow dms pile hoping not to long still don't understand how some September dates are still waiting and beginning of October but dates at the end of October already have awards it's baffling God knows how they work there systems

We got awarded on Friday. Even though I rang on Friday and they said it's not been looked at!! I'm 5/10. Give them a ring! I hope you get awarded soon!

Sarahdestiny · 05/02/2024 13:27

@ItsRalf glad you got your decision and I have they just keep saying decision not made as of yet hopefully I hear by Friday and thank you x

SarahJL12 · 05/02/2024 13:28

Long time lurker here!
Scan date 19/10
Received 2 letters and 1 txt on 29/01
Ive just sent off some additional evidence by special delivery. Hoping it reaches them and is scanned on time 🤞
Good luck to everyone waiting. Anxiety is really kicking in now

Hayz0711 · 05/02/2024 13:31

@SarahJL12 same scan date. 2 letters, no texts x

SarahJL12 · 05/02/2024 13:33

@Hayz0711 Hopefully we both get a decision soon. I think I will call on Thursday to confirm they have received the extra evidence, with a bit of luck they might have an update. It will be my first time calling

KateLouise123 · 05/02/2024 13:36

Called just, mines still waiting to be looked at apparently. End of Feb, March for a decision.

Scan date 17th October

Claudb98 · 05/02/2024 13:37

just Got through after waiting on hold for 55min.
lovely lady answered the phone, changed my bank details for me.
I asked her for an update on my application for COC scan date 18/10 and she told me it was in a ‘holding cue’ waiting to go to a case manager

she also confirmed they received evidence I sent off last week

not going to call now until end of feb if I haven’t heard before, good luck all x

Kkh1 · 05/02/2024 13:40

NJB93 · 05/02/2024 13:08

I'm currently on hold waiting to get through to get an update. Last text received 22/01. Fingers crossed I don't get told off haha!

I’m on hold to asking for an update ! Fingers crossed for you

Mummybabies2 · 05/02/2024 13:41

@SarahJL12 same scan and text date..finger crossed 🤞

Hayz0711 · 05/02/2024 13:41

I haven’t called at all yet but have sent 2 lots of evidence, so may call Friday to confirm it’s been scanned before it goes to DM x

Mudgling · 05/02/2024 13:41

Scan date 14/09
So i called this morning to be told they wrote to me on the 22/01 to say hes not be awarded. They are resending the letter but now i need to appeal. Does anyone have any advice about appealing?

Hayz0711 · 05/02/2024 13:41

I haven’t called at all yet but have sent 2 lots of evidence, so may call Friday to confirm it’s been scanned before it goes to DM x

NJB93 · 05/02/2024 13:44

@Kkh1 well after an hour wait, apparently mine isn't even being looked at! I told him others are being awarded with scan dates after mine. He said he couldn't give an answer why as it shouldn't be processed like that and done in scan date order. He did say the wait is looking to be 17-20 weeks so I need to wait a few more weeks. Bit disheartening but trying to remain positive xx

eatdrinkandbemerry · 05/02/2024 13:45

fluffy2234 · 05/02/2024 13:21

Hi do they send decline text messages does anyone know?

If IT's declined it's worded differently I think.
If awarded it usually says awarded but not everyone gets texts some just received letters

Lindsey89 · 05/02/2024 13:47

We are 17 weeks friday just hope it's not much longer 😢

Lindsey89 · 05/02/2024 13:48

Apparently a decline text is we have made a decision about your claim from what I've read on here

Kkh1 · 05/02/2024 13:51

NJB93 · 05/02/2024 13:44

@Kkh1 well after an hour wait, apparently mine isn't even being looked at! I told him others are being awarded with scan dates after mine. He said he couldn't give an answer why as it shouldn't be processed like that and done in scan date order. He did say the wait is looking to be 17-20 weeks so I need to wait a few more weeks. Bit disheartening but trying to remain positive xx

It is very frustrating! I’m currently in 32 mins on hold - rung just before this call but was cut off at 40mins . I received a text the same day as you, my scan date is between 10/10 -13/10 not sure which one so will let you know what they say to me x

Jumping85 · 05/02/2024 13:53

Scan date 9/10 My little girl has been awarded today. Good luck everyone x

NJB93 · 05/02/2024 13:57

@Kkh1 The wait times on the phone plus the amount of weeks we wait is really frustrating isn't it! I wouldn't have called today but seeing later dates prompted me to as I thought it might have been good news. I'm 16/10 so only a few days apart from you, so will good to know what they say thank you xx

GirlMamasClub · 05/02/2024 14:03

On hold, had a diagnosis today, want to update info. Scan date 3/10

Kkh1 · 05/02/2024 14:08

Jumping85 · 05/02/2024 13:53

Scan date 9/10 My little girl has been awarded today. Good luck everyone x

Brilliant ! What great news for you !
where abouts do you live please ? I think my scan date may be the 10th ?

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