DLA Wait times part 24

[Ash135]

Continuing on from part 23 as it was getting full

@Keddie I hope you and everyone else hears very soon please update I've a feeling I might be joining in the MR club next year x

we are the 15th too and been lurking and reading messages. Rang today for an update but hasn’t even gone to dm yet

@Loumumoftwo that's great! Still nothing here but I've just added the carers element today as I'm not sure if I can get it.. I have limited work capability but I don't receive any extra money for this as it stopped in 2017, I've just read that you get awarded which ever one is higher so I assume it would be the carers element as I don't get extra for lwc, hope this makes sense 😂 it's all so confusing xx

Did you manage to get through @cocoapple x

@doingmybest23 it cut me off after 20 minutes🥲x

@cocoapple they are shocking honestly xx

@doingmybest23 I know I’m fed up with it now just want it to be over xx

Just a quick tip I told the woman on the form why has dates been awarded after mine if they are going in order she then said let her look into it and cane back woth actually it is with the cm it don't show on screen unless u look into it x

Maybe that’s why they all say different things when you phone because most can’t be bothered to actually look for you x

@Kelseeyx yes I believe you get the higher of the two. So as long as you receive MRC/HRC for DLA you will get the carers element too. You could try calling them to say you haven’t had any response and you wanted to make sure you’ve done it correctly. Good luck xx

@cocoapple I feel you with this, its becoming obsessive for us at this point. keep going, it surely won't be much longer now 🤞🏼 xx

@cocoapple I filed in a formal complaint...is absolutely unacceptable to be mislead back and front in this way. The system is simply not fair and transparent.

@Shade87 good for you
The system isn't fit for purpose... 22 weeks for a decision is redic, 15 weeks you can just about get to grips with x

@logangracie93 it really is😫 thank you, you too🤞🏼xx

@Shade87 Don’t blame you, feel like doing the same myself. The whole thing is ridiculous

I've had such a rant today 😂 feel better for it though x

Worst part is thet when I phoned to put in a complaint, the customer advisor tried to mislead me again by telling me I need to put it in writing, then I mentioned to him Goverment online guides, where it has been clearly stated that someone can fill a complaint by phone with the department is unhappy with and ask for it to be escalated to a senior manager.😫

My scan date is 21st September

@Puglover3 hi that’s what I’m doing at the moment too he definitely fits the criteria of the SMI chart every box, and so I’ve put in an MR, I checked in the post office website to track see if they have received my extra information and they did receive it on Monday, I’ve not heard anything yet.

@cocoapple this is literally my son too. Extreme outbursts of anger and violence along with loads of other problems daily,he’s ASD and adhd and a lot of other issues, he’s 13 now and I just fear he’s getting bigger now and one day he’s gonna really do me some damage.

@Luevzamum let me know how you get on 🤞
I’ve got to wait for my letter to come before I can do it

@Ilovemychildren123 Have you heard anything at all? x

Hi all, scan date 7/8 I’m currently on hold been on for 1 hour and 40 minutes, really hoping it don’t cut off at 5 x

Sorry I meant to tag @Mum23xxx about the description u have of your child x

Hi everyone thought I'd let you all know regarding carers allowance not through uc my sister done a claim tuesday online and today she called up and they said it was awarded with backpack etc I thought this may help anyone wanting to claim carers allowance.