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DLA wait times part 21… (2023)

1000 replies

Mummyrach13 · 18/11/2023 13:54

Following on from part 19 as it will soon be full! 😊

OP posts:
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Ollysmomma · 19/11/2023 00:30

Thanks for the new thread.
scan date 18/7. Tried calling Friday pm but ran out of time.
Starting to worry now 😔 xx

Helentwinsplus1 · 19/11/2023 02:26

I'm beginning to wonder if there's some target to get a certain percentage done within a timescale and they've handed some newer cases to someone else to get done quicker so they stay within that. Could explain why some like mine are not even with a DM yet whilst newer ones have gone through. It's doing my head in - don't think I've seen any decisions for 18/7 but loads for 27/7. Who knows

Casslou22 · 19/11/2023 03:54

Parking myself here ... scan date 14/8 last text 7/11 seeing August claims are being done now ... getting more nervous just what it over and done with

Wishiwasalittlebitsmaller · 19/11/2023 04:00

Complete newby here - please can someone explain what the scan date is? I sent my form away a few weeks ago. Sounds like I am in for a long wait!

Mummyrach13 · 19/11/2023 05:40

Your scan date is the date they scan your forms on to the system @Wishiwasalittlebitsmaller usually you will receive a letter anything around 6 weeks or so after they get your forms and it will have your scan date on it. Saying they received them on such as such date, that’s your scan date x

OP posts:
mumtumok · 19/11/2023 07:28

Hopefully they get through august quickly and get to September 🫤

Krys83 · 19/11/2023 08:10

@Emsale83 we have the same dates!! Hopefully we hear something soon, I called Friday and was told probably another 3 weeks.

Mummyof5kiddos · 19/11/2023 08:15

@Ollysmomma @Helentwinsplus1 i see yesterday a person with scan date 17/7 got a reward text so i think ours should be next week 🤞

Emsale83 · 19/11/2023 09:08

@Krys83 fingers crossed we will hear something in three weeks, or sooner!

Sophiesmilesxxx · 19/11/2023 10:28

Does anyone know how long the wait time is for carers allowance and will they back date to the dla award date? Thanks xx

Sharnipoo · 19/11/2023 10:41

@HomeEdmumof7 let's hope it's not too much longer, fingers crossed for you

Sharnipoo · 19/11/2023 10:45

@zombiemum4 good luck n I hope its not too much longer for us to wait

Mummyrach13 · 19/11/2023 10:48

@Sophiesmilesxxx i Seen asdmummy on the other thread had hers done and in the bank within 7 days and she had it backdated but not sure if it’s as quick for others as have seen some waiting weeks too xx

OP posts:
Asdmummyhere · 19/11/2023 10:48

@Sophiesmilesxxx I waited a week and was backdated to the Monday after dla was awarded as ca has to start on a Monday x

Mumof3specialkids · 19/11/2023 11:54

Scan date 27/7
1st text 02/10
2nd text 23/10
Congrats to all those awarded! Good luck to those still waiting.
I feel like the stress of the wait is actually making me feel ill now. Especially when so many with the same date have been awarded….don’t know how those earlier in July are managing to cope.
After speaking to the extremely rude lady last week, I called the following day and made a complaint. Got a lovely lady….she said the lady’s behavior was completely unacceptable. She stated that we all have the right to call as many times as we want and no one should be telling us to stop calling, especially when it’s only the second time I called, 1st to check they had received evidence, 2nd to update that my son got the EHCP approved and I will send in paperwork. And I’m waiting on the outcome of 2 claims, one was a missed renewal because I was in intensive care at the time it was due.
She’s logged an official complaint about said agent and couldn’t apologize enough.
So if you’ve had a rude call handler, it’s worth reporting it the next time you call so they can be made aware of the way stressed and vulnerable customers are being treated and can hopefully pin point it to specific agents.

Tammie23 · 19/11/2023 11:57

@MrsB97 @Kelseeyx @Sharnipoo @HomeEdmumof7 good luck same text dates all of us and 2/8 scan date rang last week to be told my a not so nice call handler not even with a cm yet and they aren't doing anywhere near our dates yet

Ollysmomma · 19/11/2023 11:57

Really hope so! @Mummyof5kiddos @Helentwinsplus1 that makes sense.. surely they have manage targets for processing some how.
I sent some extra evidence a couple of weeks back and when I rang to check if it had been added..said it was taking up to 4 weeks scan on! They also put a note on my account to say expect it.
I’m thinking to ring Tuesday at 18 weeks.

Kelseeyx · 19/11/2023 12:09

Thanks @Tammie23 good luck to you too! Definitely feeling a decline coming my way though 😂 xx

Sharnipoo · 19/11/2023 12:10

@Tammie23 thanks for that info , much appreciated, I had a feeling it wouldn't b just yet, but hopefully not too long now , I will update if I know anything else, im holding off ringing as it will just make me more anxious, good luck to all waiting , can I ask what area u r plz ?

DeathbyJedi · 19/11/2023 12:15

Wishiwasalittlebitsmaller · 19/11/2023 04:00

Complete newby here - please can someone explain what the scan date is? I sent my form away a few weeks ago. Sounds like I am in for a long wait!

Yes I'd like to know as well!

DeathbyJedi · 19/11/2023 12:16

mumtumok · 19/11/2023 07:28

Hopefully they get through august quickly and get to September 🫤

I'm September 27th!

Ilovemychildren123 · 19/11/2023 12:34

COC scan date 15/06
on week 22 now fingers crossed for a decision yet

mumtumok · 19/11/2023 12:38

I’m the 28th x

Lauren2121 · 19/11/2023 12:39

@MrsB97 Hello, I have the same scan date as you and same last text date, good luck to you, please let me know if you hear anything back x

Sophiesmilesxxx · 19/11/2023 13:09

Lovely thank you so much for that. Hopefully ill recive it soon, i applied on friday 🙂 xx

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