DLA wait times part 18…. (2023)

[Mummyrach13]

Following on from part 17…

@Tmxx if it is 17.5 weeks like alot of others are saying, your 17 weeks today and I'm tomorrow so 17.5 takes us to friday/Saturday right? Xx

Hi how many weeks ha it been to your scan date

@Sskanf my scan date is 12.07 so I'll be 17 weeks tomorrow

@NatalieAnn92x ive just got the text on hold now again.

It doesn’t matter how long you’ve been on UC, most people will get a message saying that the children need to be verified. It’s nothing to worry about. Just keep an eye on your journal as there’s a few steps before you receive the backpay

Hi, is anyone here waiting for change of circumstances? My scan date 29/6

Well done to everyone who's been awarded 🤗

Have you been putting messages under ‘Payments’ when writing in your journal? Have you had a message back to say it’s been escalated to DM/your child needs to be verified? Or have you literally not got anything at all?

@Asdmummyhere oh brilliant 🤞 for you , I hope they don't keep you waiting too much longer for a decision! I can imagine , I think it's worse when you know it's with a DM. I'll keep everything 🤞 for you! Thank you , I've finally made it into the holding que! No idea how long I'll be on hold for though lol xxx

@mooneigh it’ll have to be done as a COC which is currently taking between 26-28 weeks. You may be better off waiting to the renewal date to submit anymore evidence that you have. I totally understand about wanting to claim carers allowance as that’d help out financially. Do whatever you think is best for you and your little one. Good luck

12/07 here. Good luck to everyone calling 🙂 I haven’t rang since 15 weeks as she said it could be the end of the month before I hear back. Looks like they’re starting to get through the first week in July though so fingers crossed.

@Muva25 This is not the same but recently my husband asked UC for a carers element backdate to when I started receiving PIP and it took 3 days for DM to say no. I raised MR which took 2 weeks. I chased it by asking for update on day 13 and on day 14 a note was left with a letter saying they would not be backdating it and the late notification circumstances were considered but not satisfied and so we can only have it from the date he notified UC that he was a carer. I have now lodged an appeal with the tribunal as much like with DLA and carers element and child disability element there is a clear direct link between the qualifying benefit being awarded and the UC element being applicable and UC’s own guidance even says so. It makes zero sense that he can qualify for carers element now but yet he didn’t whilst we waited for PIP to make their award. Just like the scenario when awarded DLA. I’m prepared to fight for a backdate of the UC elements if my son is awarded DLA. I’d keep chasing it on the journal if I were you as they have to respond in a timely manner on there.

@Cheesywiggles let me know, good luck 🤞 xxx

@Pumpkins3 same scan date as me I'm currently on hold 51 minutes will update as soon I get a answer, if it is true about the 17.5 weeks to get the award we're 17 weeks tomorrow!x

@Cheesywiggles whata your scan date hun? Xxx
@Tmxx you ringing today also good luck xxxxxxx

So good news they got my extra evidence 👍 all scanned I'm and matched up with the right claim.
Bad news she told me it's now a 19.5 week wait 😬 mine were scanned 28/7, due to go to decision maker 27/11, and could be up to 2 weeks after for an answer.
Strange how on the same day we're all told different timescales!

@PinkMoscatoLover I done the changes the 5th october I spoke with someone around the 18th of October and they said it’s been passed on to a decision maker but haven’t heard anythink since I did put on my actual journal and then under as payments but not heard back at all. I’ve left a few messages too xxxx

Anyone still on hold from 9? Been on hold since 9.05🙄

I'm also still on hold, I was cut off 6 times in a row from 9am ut currently at 48.16 time on hold

I called them yesterday evening and they said the timescale is around 17/18 weeks at the moment. My scan date was the 21/07 so I hope I'll have an answer by the end of the month

Thank you! Crossing everything for you 🤞🏻 Hope you’re not on hold much longer. I really hope we only have a few days left. The wait is painfully slow x

@Rebeccanew my scan date is 6/7 xxx

Okay got you, as long as it’s been passed onto a DM then that’s something. Keep on pestering them by leaving messages on your journal to ask for an update. There’s no timescale on how long UC take to get things in order but they shouldn’t leave you hanging for a month with no communication

@Asdmummyhere will do, and thank you 😊 xxxx

@Mommaof2babas yes that puts us to friday/saturday! And I cant ring friday 😫 but I'm not sure about the 17.5 weeks anyways its been more 18 for people I think! Xx

@Rebeccanew no not today as only rang yesterday! I might ring Thursday even though friday is when I want to but can't then so don't want to go the whole weekend wishing I did when I could! So Thursday for me! When are you ringing again xx

@Mrsstephens04 thankfully I didn't get cut off straight to the holding queue but now at 59 minutes! Hopefully not long left of a wait for us! X
@Pumpkins3 awh I know the wait is agonising especially after receiving letters saying 15 week so wait till then and then phone and get told got to wait longer! Hopefully by next week!x