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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to cancel my eyebrow procedure after this comment?

100 replies

Lisbon88 · 22/07/2026 17:47

I went for a consultation yesterday to enquire about possibly getting microbladed eyebrows. The lady runs an independent company in her home. The consultation was helpful, she spoke me through all my options etc and I was ready to leave feeling positive.

However, just as I left, she made a passing comment about how ‘maybe next time I’ll let her know if I think about getting my lips done too’ (or
something to that degree, can’t remember the wording).

I do have extremely small, thin lips and I’m so self conscious about them. I actually had a small amount of filler a few years ago which has dissolved now. I was a bit taken aback so I mentioned this. She started to talk me through filler and blush, but she mentioned how you have to build up slowly to make ‘something out of nothing’. Basically saying I have no lips.

I am already aware of this and it’s made me feel awful. I am really low on confidence as is. I know it’s her job to try and upsell but I’m conscious about them as it is - the fact she brought it up without me mentioning it just made me think it’s more noticeable than I thought.

I actually had a few tears on the drive home and now I’ve cancelled my eyebrow appointment.. AIBU? I don’t know if I’m being too sensitive because I’m low on confidence!

OP posts:
ProseccoPie · 22/07/2026 17:49

Oh dear, she’s definitely upselling and only in for it for the money.
id stay well clear

TreeVeil · 22/07/2026 17:50

Do what feels right for you.

When I first went to get my eyebrows threaded, the woman doing it used to ask if I wanted my upper lip doing too. I never thought I had a moustache! I found it funny. After the first few times of asking, she then stopped and realised I was fine with my upper lip hair 🤷🏼‍♀️

But I am not in general a self-conscious person so it was water off a duck’s back. I think your woman should probably not have said anything.

pleasedontreinme · 22/07/2026 17:51

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BangBangBangBangBang · 22/07/2026 17:51

Yes this would put me off too- I'd think she was just trying to upsell all the time. Good beauty therapists are guided by the client and want you to feel good about yourself.

Lisbon88 · 22/07/2026 17:53

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I didn’t say I cried, and I think it was pretty obvious that isn’t what I was upset about!…

OP posts:
Reinga · 22/07/2026 17:54

You're not being unreasonable at all.

You want to feel fully comfortable with someone who's essentially tattooing your face. She's not a good fit for you and you shouldn't be handing over a not insignificant amount of money to someone who makes you feel self conscious and upset.

Thebinisrightthere · 22/07/2026 17:54

It's a crappy thing for her to say. I still remember around 30 years ago when I was a bridesmaid & getting my makeup done & the make up artist said, not once, but twice "wow, you have really dark circles under your eyes". I wish I'd said something and I definitely would now. I would still keep the appointment but speak up if she mentions it again

lordbaddingham · 22/07/2026 17:55

Hmm I think after she'd did a good job on your eyebrows maybe she could mention lips too but this would put me off as it's been said before why treatment.

pleasedontreinme · 22/07/2026 17:55

Lisbon88 · 22/07/2026 17:53

I didn’t say I cried, and I think it was pretty obvious that isn’t what I was upset about!…

“I actually had a few years on the drive home”

TheClocksFast · 22/07/2026 17:57

pleasedontreinme · 22/07/2026 17:55

“I actually had a few years on the drive home”

Don’t be so nasty

B1anche · 22/07/2026 17:57

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Is there really any need to be so rude and unpleasant? OP had explained that she has felt self-conscious about her lips and has confidence issues. I'm not surprised you feel upset OP. The consultant probably didn't mean to be rude, but is clearly more interested in upselling than considering her clients' feelings. I would steer clear.

Dumbledora8 · 22/07/2026 17:59

You aren't being too sensitive at all. That woman is a cunt

TheClocksFast · 22/07/2026 18:00

I don’t blame you, OP. She’s lost a client there. She could have just said ‘I do a range of other treatments… let me know if you’d like to run through what’s available”.

Dumbledora8 · 22/07/2026 18:00

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mummypigoink · 22/07/2026 18:04

You’re paying for a service and a service that should make you feel good about yourself. Someone you know and trust suggesting something, fine. A random person on the first time you go, nope. You’re not happy, cancel and find someone you like. Plenty of beauty therapists out there. And everyone has sore points that might seem silly to others but are real to you, and some days a comment just stings. Pay it no mind and find yourself someone else to do your eyebrows.

Christmasbird · 22/07/2026 18:08

Wouldn't have taken that as she wanted to do filler, she does Spmu which means semi permanent make up, she will have meant lip liner tattoo. Very popular treatment lately, I haven't had it but seems to be popular. She won't have meant that you have small lips it's just something else she offers

NeverDropYourMooncup · 22/07/2026 18:12

Making you feel bad about something else that would make her money is a damn good reason to go somewhere else.

I had no problem with the threading lady asking if I wanted more done because when she started removing the wax, I realised just how much additional facial hair there was - and if I didn't like the result, I could just leave it and it would go back to normal again within a few weeks. Filler isn't anything like that, not in procedure, not in cost and not in longevity.

Go with somebody who makes you feel good about yourself, not one who deliberately creates another insecurity to get herself several hundred pounds more income.

Monty36 · 22/07/2026 18:13

No tact whatsoever. I mean there is tactless and being downright rude and having no idea that is what she is being.
Not very bright would be my assessment. She has lost a client and repeat business.

Find someone new. I am sure your lips are fine.

MissSookieStackhouse · 22/07/2026 18:14

Don’t take it to heart. She was just trying to upsell her services. She’d have probably said it to anyone to see if they were in the market for more procedures. Unfortunately she’s tapped into something you already feel self conscious about it. Another person wouldn’t have batted an eyelid about it if they’re not bothered about their lips. Anyway, she’s lost your business now, so more fool her for being too pushy.

Lomonald · 22/07/2026 18:16

ProseccoPie · 22/07/2026 17:49

Oh dear, she’s definitely upselling and only in for it for the money.
id stay well clear

Yes this, go to a salon where you can book and pay without handsell, she absolutely overstepped how rude.

LuckyHazelFox · 22/07/2026 18:19

If you had wanted lip treatment, you would have mentioned it.

Triskellion75 · 22/07/2026 18:19

Lost herself a customer through her own stupid fault there.

I've got thin lips too, so I feel your pain!

stargirl27 · 22/07/2026 18:22

YANBU to cancel, it sounds as though you wouldn't be comfortable with her performing any treatments.

I am sure she did not mean her comment maliciously. Every time I get my eyebrows threaded, the lady says 'upper lip too?' whilst staring at my upper lip 😂so I think it's normal/upselling. I don't blame you for not wanting to have any further treatments with her though.

PrayForPlagues · 22/07/2026 18:23

YANBU I’d cancel in your situation and I’d be telling her exactly why.

AgnesMcDoo · 22/07/2026 18:24

She’s just trying to upsell.

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