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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

neighbour from hell

133 replies

MissJD · 26/04/2023 11:51

i moved in October to maisonette with my 6yo .

below us lives woman with 10 dogs . these dogs are never walked and always inside her 2 bedroom house .

obviously barking is constant. day and night . our life is hell . sleep deprivation is form of torture and it's not fair on dogs to always sit indoors too.

i reported this to RSPCA , council , landlords however nothing is done .

is my only option to move now ? is it animal cruelty to keep 10 dogs inside and never walk them ?

can anyone give me advice i'm desperate now , my child is disabled and she can't sleep at night begging me to stop barking .

smell is unbearable too , it comes up to our house from downstairs

any advice would be greatly appreciated

thank you

OP posts:
FubbyChucker · 27/04/2023 15:19

Hi OP, if you've already made a complaint to Clarion, you can now contact the Housing Ombudsman
https://www.housing-ombudsman.org.uk/residents/

They do deal with complaints about tenant and
Anti-social behaviour, Noise nuisance etc so might be worth checking out
Clarion are also a member of this scheme so might get things moving for you
Good luck

Residents - Housing Ombudsman

This is the information hub for residents of social housing landlords. Here you can learn about the complaints process, how to make a complaint, as well as read other residents’ experiences which may be similar to what you’re experiencing.

https://www.housing-ombudsman.org.uk/residents

FubbyChucker · 27/04/2023 15:21

I've rtft & see it's already been suggested, apologies

Original poster
MissJD · 27/04/2023 15:22

marrymeadam · 27/04/2023 15:14

Call the police for a welfare check...you heard a funny noised and the dogs are acting strangely, the police should maybe force entry and check on your neighbour...

no , police doesn't force entry and tries to say anything animal related is RSPCA

when i called police to do welfare check they came after 2 days and woman was already home ...

it blows my mind that no one cares but at least i tried everything

( except for contacting local MP and dog warden and to forget to close bath taps lmao Grin)
i tried all advice given and still nothing is done

OP posts:
Original poster
MissJD · 27/04/2023 15:25

FubbyChucker · 27/04/2023 15:19

Hi OP, if you've already made a complaint to Clarion, you can now contact the Housing Ombudsman
https://www.housing-ombudsman.org.uk/residents/

They do deal with complaints about tenant and
Anti-social behaviour, Noise nuisance etc so might be worth checking out
Clarion are also a member of this scheme so might get things moving for you
Good luck

thank you ! really appreciate will check out the link x

OP posts:
StrongTea · 27/04/2023 15:38

Is she a dog breeder?

Original poster
MissJD · 27/04/2023 15:41

StrongTea · 27/04/2023 15:38

Is she a dog breeder?

i actually don't know as some of dogs are puppies so might be !

she told me that dogs are all she has left as she had a very sad life, that's why she has so many

OP posts:
StrongTea · 27/04/2023 15:43

She needs a licence if breeding more than 3 litters a year. If she is breeding dogs and selling them on the tax folk might be interested

Original poster
MissJD · 27/04/2023 15:44

StrongTea · 27/04/2023 15:43

She needs a licence if breeding more than 3 litters a year. If she is breeding dogs and selling them on the tax folk might be interested

going to report her then for that too !
thanks

OP posts:
listsandbudgets · 27/04/2023 15:53

Please talk to your local councillor if you haven't already. Their job is to represent you and it sounds like you need them to get on and do that. What you describe sounds cruel to the dogs and inconsiderate (at best) to everyone else. Everyone will do their best to pass it on until they're forced to pick it up.

As an aside... I used to be a councillor some years ago. I had a very distressed lady come to see me. She lived in a tower block. For ten months she'd been trying to tell her housing office that there was a HORSE in the flat above her. Nobody believed her. Clearly everyone thought she was mad and they'd gone as far as telling her to visit her GP to discuss her mental health. I went to visit and I could definitely hear hooves and neighs. I was initially ignored (because the housing officers thought she was mad) finally I insisted (by turning up in her office and refusing to leave until she agreed!) that the director of housing went on a joint visit with me... guess what ... a horse living on 8th floor in the middle of the city!! The point is your local councillor needs to help you resolve this

Justanothercatlady · 27/04/2023 15:54

If you have the head space, make a complaint to Clarion about their failure to follow their own complaint process and ‘keep you in the loop’. Your MP is well placed to support you with this. Lack of sleep is horrendous and makes you wonder if you’re thinking clearly- especially when no one seems to be reacting to this horrible situation!

MooseAndSquirrelLoveFlannel · 27/04/2023 21:30

I wouldn't do the Ombudsman, they're useless.

Have a look at the Community Trigger, it should be on your local authority website. Basically if you can prove you have made 3 separate complaints in total to ANY agency about ASB the community Trigger has to pick it up.

The CT will bring the council, EH, Clarion and even the police round a table to explain and justify their actions.

HAs and the local authority don't like them as they have to be reported on how many they are involved in.

Check out the govt website for the ASB crime and policing act 2014, its all on there. But also, legally HAs have far less legal recourse and powers to deal with noise nuisance than the councll/EH do as HAs don't have devolved powers so can't do community protection orders, noise abatement notices etc which is why its vital you get EH on board and do what they say.

VictoriaHop · 01/05/2023 10:22

Hiya,
I'm so sorry you are going through this.
I am involved in animal rescue and have been involved in several situations similar to yours, all with successful outcomes for the animals and people that are suffering too.
I have no clue how mumset works, is there a way we can talk or message directly?

Original poster
MissJD · 01/05/2023 10:31

VictoriaHop · 01/05/2023 10:22

Hiya,
I'm so sorry you are going through this.
I am involved in animal rescue and have been involved in several situations similar to yours, all with successful outcomes for the animals and people that are suffering too.
I have no clue how mumset works, is there a way we can talk or message directly?

oh that's my first thread so i am not sure how it works too ! i will see if i can send you private message

i suppose it would safe to give my email ?

thank you

OP posts:
MissJD · 01/05/2023 10:33

This reply has been hidden

This reply has been hidden until the MNHQ team can have a look at it.

MrBit · 01/05/2023 10:44

To private message go to the three dots at the bottom of the post you want to message and it will give you the option to PM the poster @MissJD
report your post as it’s not wise to give out your email on a public chat page

MNHQ
PipMumsnet · 01/05/2023 10:57

Hi @MissJD,
We have hidden the post with your email address as this is something we advise against doing. If you need help with how to send a PM please contact us using the report feature on any of your posts and confirm that you are happy with us to delete that post with your email.
Best wishes,
MNHQ

MyFaceIsAnAONB · 01/05/2023 11:04

Thesharkradar · 26/04/2023 12:09

This is awful I'm so sorry, I think the best solution is probably to move.
She sounds as if she has an animal hoarding disorder?

Animal hoarding disorder…. OR she’s just an utter piece of shit - I’m pretty sure stealing someone’s pension doesn’t come under any disorder 😄 just scum.

VictoriaHop · 01/05/2023 11:05

I've sent you a private message with my telephone number. x

MikMak · 01/05/2023 11:44

We have an animal hoarder neighbour. She's a nightmare. 15 cats, 6 dogs in a 2 bed house. Claims to run an informal 'cat rescue'. You can smell the house from outside, flies crawling out of the letterbox. Dogs never exercised, yelled at, sworn at, grabbed roughly by the collar. Landlord doesn't care, claims tenant 'loves' animals. We've had to ring-fence our gardens to stop animals crapping all over them and in retaliation neighbour now claims to anyone who will listen that we maim and kill her animals. She has a high turnover of pets dying, but suspect this is mostly due to conditions inside the house. Environmental health ad rspca seem powerless and can't force entry to do welfare check. Don't want to get legal, despite false slander, as it will be a recorded dispute if we want to sell. I wish the government had stricter laws on pet ownership and animal rescues. You shouldn't be allowed to run one without proper facilities space in my opinion.

Thesharkradar · 01/05/2023 12:52

@MikMak
What you said about animals dying has made me wonder....you don't live next door to Katie price do you?

MissJD · 01/05/2023 12:54

This reply has been hidden

This reply has been hidden until the MNHQ team can have a look at it.

Original poster
MissJD · 01/05/2023 12:55

MikMak · 01/05/2023 11:44

We have an animal hoarder neighbour. She's a nightmare. 15 cats, 6 dogs in a 2 bed house. Claims to run an informal 'cat rescue'. You can smell the house from outside, flies crawling out of the letterbox. Dogs never exercised, yelled at, sworn at, grabbed roughly by the collar. Landlord doesn't care, claims tenant 'loves' animals. We've had to ring-fence our gardens to stop animals crapping all over them and in retaliation neighbour now claims to anyone who will listen that we maim and kill her animals. She has a high turnover of pets dying, but suspect this is mostly due to conditions inside the house. Environmental health ad rspca seem powerless and can't force entry to do welfare check. Don't want to get legal, despite false slander, as it will be a recorded dispute if we want to sell. I wish the government had stricter laws on pet ownership and animal rescues. You shouldn't be allowed to run one without proper facilities space in my opinion.

omg what a nightmare! this shouldn't be allowed poor animals

OP posts:
wizzywig · 01/05/2023 13:02

It can takes ages, eg, months to evict someone

Augend23 · 01/05/2023 13:04

Hi OP, you want to check your personal messages by going to the top right of the too of the screen, you should have some notifications up there (PMs appear in a slightly different place from thread notifications so you should have a second number near the read one I have). This isn't on the App though, so it might not help if you use that.

neighbour from hell
Original poster
MissJD · 01/05/2023 13:06

Augend23 · 01/05/2023 13:04

Hi OP, you want to check your personal messages by going to the top right of the too of the screen, you should have some notifications up there (PMs appear in a slightly different place from thread notifications so you should have a second number near the read one I have). This isn't on the App though, so it might not help if you use that.

i only use app , and forgot all my login details unfortunately...

thank you for explaining though :) xx

OP posts: