I'm currently 23 weeks pregnant and suffering with bad spd which is mainly felt in my lower back. Our sofa was on its way out so on the 27th December we went and ordered a new large sofa and snuggle chair from a local place (not a big chain) and were told it'd be 4-6 weeks but pretty much guaranteed it'd be first week of feb. There was discount on and we'd calculated for both it'd be £970. We paid 50% and the lady said the total bill was £720 so we paid £360. I was obviously confused as it sounded too cheap but on our invoice it had '£250 discount' so I assumed it was an extra, albeit poorly advertised discount.
We went back in the shop 2 weeks later and got a mattress which was £400 and when we were paying I mentioned we'd ordered a sofa with them too and the woman looked us up and said there was an error on our last invoice and our total for the sofa was actually £970. I was obviously annoyed and really wanted to argue the point but with pregnancy hormones and this bloody pain I didn't push it and just said it was a bad mistake to make and had we not gone in for the mattress we'd have probably only been told about the mistake when the sofa was actually in.
Anyway fast forward to this morning and they ring me to say they're currently chasing the supplier and waiting on a call back. I was mad again cos I thought she'd be saying it was ready (I'm not normally so easily angered it's my hormones honest!) she then said 'there's delivery slots tomorrow my to which I said yes but we don't know the sofa is ready yet so no point getting excited it might be tomorrow.
She's just rang me again and said it'll be ready 24th if feb and delivery can be a few days after!! I'm LIVID!! I cannot sit on our sofa for more than 15 minutes at a time and if I lie on the bed to watch tv I really really struggle to walk when I get up. I've just very firmly told the lady I'm really really unhappy and I would like a call in the morning from the manager. I've told her I am NOT paying full price for this sofa, given the ridiculous mistake with the cost AND the fact it's another 3 weeks!! I'm so annoyed, where do I stand though when the manager calls?? We owe them £610 which we need to pay when the sofa is ready for delivery but I don't see why we should pay the full amount?? I don't want to cut my nose on and say stick it because we won't get it for this price anywhere else and I don't know if we'd be able to get the deposit back anyway if we did do that?? Please help!! What would u do?