I’ve had it with M&S after being their customer for decades. They are so contemptuous of the feelings of women - their main customers - that I’m done.
I complained at the customer service desk at M&S Cribbs Causeway, Bristol about 5 years ago now, because I came out of one of their female changing cubicles with my blouse undone to check some trousers in the bigger mirror, and there was a bloke lounging on a chair right outside my cubicle in the ladies changing room
waiting for his partner. So he got a right eyeful and I was v embarrassed. And furious.
There were no signs at all in the ladies changing room giving the ladies any warning that men were allowed in, so I was shocked to see him. I complained at the customer service desk who told me they were “sorry I was upset” but it was their policy. So I complained to their head office but never received a response.
I see from this story that nothing has changed. I should have sacked them off five years ago but I gave them the benefit of the doubt, but they have shown their true colours and their contempt for me (loyal female customer) too many times.
TLDR Fuck off M&S, you’ll get no more custom from me until you place my rights and needs on a level with the men that you prefer to appease.