I've lurked on here but I feel like this thread is bizarre at times.
"I liked the old format better, nobody is even trying to get on in this, they need to make more effort, Bob is lovely but excitable, poor Bob being treated so appallingly, Megan is horrible to him, Bob cried because he's upset he put a lot of effort into this process and it didn't work out - he's suddenly manipulative, acting, playing up, Megan isn't to blame, she's getting a hard time, they weren't even married so why is he bothered?" Etc.
As others have said, I don't think bitch is a severe awful thing to call someone. I'm not at all saying anyone should be called names etc, I just don't think it has the same intent as others do.
People are a mix of awesome, decent, loving, arsey etc. Most people aren't one huge extreme or another.