It’s the worst I have ever seen it. All the basics gone, sizing horrendous.
All tops have such narrow shoulders, the body of their t-shirts are wider then the shoulders, who is shaped like this.
Cheap fabrics, store layout muddled, too many items on each rack but always sizes missing.
Looks like a cheap version of BHS these days.
I used to love love love M&S, literally everything I bought was from there. Now I think they deserve to go bust with such terrible buyers and management.